Dental Receptionist / Front Desk needed in our dental office

Permanent Dental Receptionist / Front Desk Job

Norwalk, CA

Job Description

We are seeking a highly motivated and organized Front Office Coordinator to join our team at Norwalk Village Dental Center. The Front Office Coordinator plays a vital role in ensuring the smooth and efficient operation of our dental office by managing front desk duties and providing exceptional customer service to our patients.

Responsibilities:

• Greet patients warmly and ensure a positive first impression of the dental office
• Answer incoming calls and schedule appointments using our electronic scheduling system.
• Verify patient insurance information and process insurance claims
• Collect patient payments and provide financial counseling as needed
• Maintain patient records and update information accurately in our database
• Coordinate with dental assistants and hygienists to ensure timely patient flow
• Assist with administrative tasks such as filing, faxing, and scanning documents
• Manage office inventory and order supplies as needed
• Ensure cleanliness and organization of the front desk area and waiting room
• Uphold HIPAA compliance and patient confidentiality at all times.

Qualifications:

• High school diploma or equivalent required; associate's degree or higher preferred
• Prior experience working in a dental or medical office setting preferred
• Proficiency in using electronic health records (EHR) and dental software systems
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Positive attitude and ability to work effectively as part of a team
• Knowledge of dental terminology and procedures is a plus
• Bilingual in English and Spanish is a plus.

Benefits:

• Competitive salary commensurate with experience
• Health insurance coverage
• Paid time off and holiday pay
• Continuing education opportunities
• Opportunities for career advancement within the dental field

Join our team at Norwalk Village Dental Center and become part of a dynamic and caring dental practice dedicated to providing exceptional patient care. Apply now to take the first step toward a rewarding career in dental administration.