Front Desk needed in our dental office

Permanent Dental Receptionist / Front Desk Job

Phoenix, AZ

Job Description

• Operate telephones to answer and schedule appointment inquiries, invite new patients into the practice, follow up on unscheduled treatment and proper confirmation of all appointments,
• Proper handling of patient inquiries and concerns, and direct them to the appropriate persons according to their needs.
• Memorize and use scripts effectively both over the phone and in person.
• Maintain records.
• Provide information about the Practice, such as, location of office, employees within the organization and services provided.
• Complete training in all areas shown on training schedule which apply to your position(s)
• Completely cross-train to assume Financial Coordinator, Greeter/Receptionist responsibilities, when necessary.
• Transmit information or documents to patients, using computer, mail, or facsimile machine.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.
• Must be comfortable and efficient when handling deadlines and task assignments.
• Must be able to work both independently and cooperatively in team settings.
• Learn to operate new office technologies as they are developed and implemented.
• Occasionally there may be some travel, by car or plane, required in order for you to participate in continuing education or seminars.
• Other duties and tasks, as assigned periodically.