Front Desk needed in our dental office

Permanent Dental Receptionist / Front Desk Job

Colorado Springs, CO

Job Description

• Greeting
• Scheduling 
• Check patients in and out 
• Collections
• Update patient paperwork
• Call insurance company’s on claims and benefit breakdowns
• Data entry
• Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Learn to operate new office technologies as they are developed and implemented. 
• Memorize and use scripts effectively both over the phone and in person.
• File and maintain records.
• Collect, sort, distribute, and prepare mail, messages and courier deliveries. 
• Input data into computer by typing at least 50 WPM with minimal errors.  
• Transmit information or documents to patients using computer, mail, or facsimile machine.
• Balance credit transactions and provide basic financial clerical support duties.
• Present cases to patients.
• Must always represent the practice in a professional, pleasant, and cooperative manner. 
• Maintain regular attendance and adhere to assigned work schedule and office policies.
• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
• Must be able to work both independently and cooperatively in team settings.  
• Other duties and tasks, as assigned periodically.

• 3+ years Dental experience
• Excellent verbal communication skills
• Availability to work overtime, including weekends and Nights
• Experience working with children preferred
• Basic understanding and knowledge of HIPAA and OSHA privacy rules
• Dentrix and Dexis knowledge a must
• Bi-Lingual preferred