Princess Dental Staffing

**Rockstar Insurance Coordinator**

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Permanent Dental Receptionist / Front Desk Job
Manhattan Beach, CA
Job Description
Have you been looking for an opportunity with a company you can grow with professionally, personally and financially?

 Are you known for your excellent customer service skills and creating one of a kind experiences while taking pride in going above and beyond for your clients and team members?

 Join our friendly, dental patient-centered, progressive (strong commitment to CE (continued education) and advanced technology), complete health team driven practice. If you are cheerful, enjoy putting people at ease, like to educate patients and run on time, this is your career opportunity.


Job Responsibilities:

We are looking for a world-class Insurance Coordinator with the potential to advance to administrative leader. The Insurance Coordinator is accountable for establishing, achieving, and maintaining the integrity of insurance claims within the practice. Responsible for submitting necessary insurance documentation to ensure insurance carriers make restitution quickly, overseeing practice collections, and maintaining minimum outstanding balances. The outcome is to maintain a “zero balance” office and all claims paid within 30 days in coordination with Treatment and Appointment Coordinators. A well rounded and detailed oriented insurance coordinator can make or break a practice, leaving a patient confident in the practice both clinically and administratively. 

 
Patient Investment Liaison 

• Utilization of our practice management software to generate information necessary for billing purposes any patient with an outstanding balance. 
• Manage all EOB’s (post, review & follow up), correspondence and claims to and from insurance companies. Files appeals as necessary to receive proper payment, which include narratives and electronic x-ray attachment. 
• Post patient payments, deductibles and note progress for claim resubmittal if needed to primary or secondary insurance in patient ledgers. Ensure proper balancing of patient ledgers. 
• Research refund requests and prepares requests for approval and maintains all credits reported and issued. 
• Generates aging reports for outstanding insurance claims and investigates all non-payments. 
• Calls ALL patients with an outstanding balance and explains the balance. This keeps an open line of communication and a sense of trust to patient. 

 
Practice & Insurance Company Liaison 
• Electronic claim submittal and maintenance 
• Be aware of problems in the practice management software and understand how the clearinghouse system works for our claims. 
• Communicate potential coding problems, trends and insurance issues to the appropriate support. 
• Keep Usual and Customary Rates for practice location within the highest potential percentile. 
• In layman’s terms, review with patients benefits the nature of the treatment plan, answer questions and concerns, discuss financial options, and make agreements (in writing) with regard to treatment, investment and method of payment with an estimation of insurance. 
• Be familiar and comfortable setting a patient up with third-party financing options (CareCredit, etc). 

 
Benefits: Competitive salary, medical/dental benefits, 401k, bonus plan and career development opportunities. Opportunity for promotion to Treatment Coordinator after 90 day apprenticeship 


Philosophy: We are a full-service dental practice standing for the Complete Health of our patients through the most thorough dental care available and with a team that seeks to empower our patients and their families, coworkers, and friends. We are in need of a rock star Patient Care Coordinator who is confident and committed to serving their dental patients and connecting with them, so the best healthcare can be delivered.

Interested? If this sounds like a great fit for you, please follow the instructions below and send the responses directly to Roxy@fulbrightdental.com 

1- Subject: "I'm your world-class Insurance Coordinator"

2- Include in 100 words or less why you're the right person for the position

3- Attach your resume

4- Include your salary/hourly requirements

Job Type: Full-time

Pay: $45,000.00 - $58,000.00 per year- DOE

COVID-19 considerations:
 Our office follows infection control recommendations made by the ADA, CDC, and OSHA. We have installed hospital grade air filtration, all team members have the appropriate PPE, we follow all state and county guidelines regarding covid precautions.

Posted over 2 years ago
Map to Fulbright Cosmetic and Reconstructive Dentistry office in Manhattan Beach, CA
Fulbright Cosmetic and Reconstructive Dentistry Fulbright Cosmetic and Reconstructive Dentistry
1221 Highland Ave
Manhattan Beach, CA 90266
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