Princess Dental Staffing

Dental Receptionist / Front Desk needed in our dental office

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Permanent Dental Receptionist / Front Desk Job

San Francisco, CA

Compensation

$17 per hour during work interview. $22 to $28 after hiring.

Work Days

Mon, Tue, Wed, Thu, and Fri

Experience Required

at least 1 year

Software Experience

Dentrix

Fluency In

Chinese

Job Description

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

As a Receptionist, you will be the first point of contact for our office. Our Receptionist’s duties include offering administrative support across the organization. You will welcome patients/guests and greet people who visit the office. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.

Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

Greet and welcome patients/guests as soon as they arrive at the office.
Direct visitors to the appropriate person and office.
Answer, screen and forward incoming phone calls.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
Provide basic and accurate information in-person and via phone/email.
Maintain office security by following safety procedures and controlling access via the reception desk.
Order front office supplies and keep inventory of stock.
Update calendars and schedule patient/visitor’s appointments.
Keep updated records of office expenses and costs.
Perform other clerical receptionist duties such as verifying patient dental insurances, calculating patient insurance copayments, making receipts/generating invoices, collecting patient’s payments, filing, photocopying, transcribing and faxing.

Requirements and skills

Proven work experience as a Receptionist, Front Office Representative or similar role.
Proficiency in Microsoft Office Suite.
Hands-on experience with office equipment (e.g. fax machines and printers).
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Multitasking and time-management skills, with the ability to prioritize tasks.
Customer service attitude.
Bachelor’s degree; additional certification in Office Management is a plus.