Appointment & Treatment Coordinator needed in our dental office

Permanent Dental Receptionist / Front Desk Job

Los Angeles, CA

Job Description

• We are looking for a Front Office Treatment Coordinator participate actively in the treatment plan of the patient, educate and motivate the patients for efficient execution of the treatment plan. You will also play a significant role in setting up appointments for the patient with the dentist. The treatment coordinator will need to participate in the planning, presentation of treatment actively and organize follow-ups on patients who require extended treatment.
  
  1. Be very comfortable presenting high end treatment plan and have patients start through financing options that we have available which includes in house financing.
  
  2. Patient scheduling and rescheduling if necessary.
  
  3. Patient follow up with post-op care calls/instruction.
  
  4. Manage Doctor schedules and set proper appointment times.
  
  5. Clear communication with the team so that the front and back office operations are seamless. 6. Making sure that Health History chart is fully written and reviewed by the doctors.
  
  7. Making sure that all consent forms are properly signed and documented prior to start of treatment.
  
  8. Answer incoming calls and always have good patient care and customer service in mind.
  
  9. Follow our practice culture of patient centric care and excellent customer service.
  
  10. Comfortable and/or willing to learn and use Open Dental practice management software.
  
  11. Professional dress code.
  
  12. Personable and positive attitude
  
  Responsibilities
  
  Treatment coordinator responsibilities will include patient care and facilitation from start to end of treatment. This includes but is not limited to making sure that patients are clear and excited about their treatment plan and understand the value of the work that they are receiving at our practice. Responsibilities also include financial treatment planning for high end dental implant treatments with the patient and introducing them to financing options that we have available for them
  
  Qualifications
  
  Our office consists of PPO and cash only patients. We are looking for someone with experience in a dental office, familiarity with the Eaglesoft is a plus. Basic Windows/computer, Microsoft Office skills required.
  
  Competitive salary with medical insurance, FSA, 401K. Please email resume with contact info for an interview.
  
  Job Type: Full-time
  
  Salary: $20.00 - $25.00 per hour
  
  Benefits:
  
  
  
  
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
• Schedule:
  
  
  
  
  • 8 hour shift
  • Overtime
• COVID-19 considerations:
  
  Maintaining with the most recent CDC and LA County guidelines, all patients are required to enter the office with a mask. All staff are required to wear masks.
  
  Education:
  
  
  
  
  • High school or equivalent (Preferred)
• Experience:
  
  
  
  
  • Dental front office: 2 years (Preferred)
• Work Location: One location