Princess Dental Staffing
Dental Receptionist / Front Desk needed in our dental office
- Permanent Dental Receptionist / Front Desk Job
- West Covina, CA
Experience Required
at least 1 yearSoftware Experience
DentrixFluency In
SpanishJob Description
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
The Customer Service Representatives provide excellent customer service, while enhancing the patient visit by ensuring a timely and accurate check-in experience. This position is expected to greet and welcome patients and visitors with courtesy and respect.
MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:
- Provides exceptional customer service on a continual basis to enhance the patient/staff experience.
- Checks patient eligibility and assists patients with enrollment into additional programs, depending upon program qualifications.
- Confirms and updates patient demographic information, insurance information and any additional required information in East Valley’s electronic management system.
- Takes payments and complies with EVCHC cash handling process as outlined by the Finance Department.
- Obtains required information from patients (i.e. photo I.D., insurance card, Medi-cal, Medicare, and/or Social Security card).
- Assists patients with filling out forms.
- Enter patient information, scans documents (consent forms, health history forms, etc.) and input completed procedures into Dentrix.
POSITION REQUIREMENTS AND QUALIFICATIONS:
- Excellent customer service skills, including good phone manners to care for patients and guests on a continual basis.
- 1-2 years’ experience working in dental office
- Must possess high level computer skills to include, keyboarding and basic Windows and accurate data entry.
- Must be bilingual in English and Spanish with excellent language and communication skills.
Posted over 1 year ago
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