Dental Receptionist / Front Desk in Lawndale, CA

Permanent Dental Receptionist / Front Desk Job

Lawndale, CA

Job Description

TITLE: Treatment Coordinator REPORTS TO: Office Manager PRIMARY FUNCTIONS: • Ensure the delivery of quality dental care to patients • Schedule and confirm patient appointments; and collect co-pays • Outline options present treatment plans to patients • Organize and present financial arrangements to patients • Arrange payment schedule with patients • Manage specialist referral process • Administer patient registration and verify patient insurance benefits • Answer incoming calls and provide superior patient relations • Interacts daily with dentist/hygienist notating treatment options • Coordinates daily team huddles • Follow up with patients unable to commit for treatment • Perform duties as requested QUALIFICATIONS: • High School Diploma with 2 years of Treatment Coordinator experience • Previous experience with HMO and PPO plans • Experience in dental treatment planning preferred • Knowledge of dental terminology • Knowledge of dental office procedures • Previous sales experience • Knowledge of insurance plans and claims processing • Knowledge of DentiMax or similar software often required • Knowledge of MS Office • Ability to multi-task • Must be Bilingual, Spanish • Excellent communication skills; planning and organizing skills; problem analysis and problem solving skills; judgment and decision-making skills; integrity; teamwork; customer service orientation