Princess Dental Staffing

Dental Receptionist / Front Desk needed in our dental office

Sorry, this permanent Dental Receptionist / Front Desk job is no longer accepting applications, but we have many temporary and permanent positions available. Search our open positions to find one that's right for you!

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Permanent Dental Receptionist / Front Desk Job

Phoenix, AZ

Compensation

$18-$22

Work Days

Mon, Tue, Wed, Thu, Fri, Sat, and Sun

Experience Required

at least 1 year

Software Experience

Dentrix

Job Description

About SmileMax365

Do you consider yourself an over achieving, self starter? Would you like to level up your career or are you looking for an exciting new career opportunity within the Dental Field? Well look no further! Here at SmileMax365 we offer just that. We strive to change the face of Dentistry in America by making healthy confident smiles accessible to everyone. We exist to maximize patients life with the healthiest and most precise smile possible through scientifically advanced and easily accessible dental care.

What does Success Look like in this position? This person will need to be outgoing, energetic, pragmatic, and think quick on their feet. Our Front Desk Receptionists will bring excellent communication skills to the team as well as a can-do-attitude. They will also be knowledgeable on industry specifics and bring vitality to the team while serving our patients and community with kindness and excellence.

SmileMax365's Core Values

At SmileMax365 we believe in working together in alignment with one another. In order to do this we believe we must have culture values to help us accomplish this.

Excellence
Vitality
Kindness
Pragmatic
Reliable
Urgency

We all share these core values - and so will the next team member we bring on!

A Day in the Life of a Front Desk Receptionist at SmileMax365:

On any given day at SmileMax365 you can expect to encounter the following:

Arriving 15 Minutes early to be ready for 8:45am Huddle
Working with a driven team of 2-3 Excellent Full Scope Dentists, hygienists and Dental Assistants
Caring for patients that come from all over the valley
Working in an office that is Modern, Up-to-date, Sterile and Safe
Treating every patient as if it were you receiving the care
Excitedly checking-in between 7-10 Patients each day
Interfacing with patients through phone, email, and other platforms in a professional manner
Multi-tasking between different roles at the same time
Navigating solutions independently to serve patient requests
Assisting with presenting treatment plans and financial arrangements
Assisting will all administrative tasks
Answering phone calls and follow ups within regular business hours
Following up on large cases to aid patients in financing options
Following up on recall patients
Exerting Time Management skills when given multiple tasks
Showing Kindness and care to all patients and staff

This Role is for you if....

You love working in an high volume, fast paced environment
You thrive when you are given the opportunity to show and prove your skills
You enjoy consistent communication and feedback
You love working with patients that have minor or major dental needs
You can't live without contributing to the greater good and health of others
You absolutely love being accessible to your community and their needs
You are able to prioritize your workload in an efficient manner
You are able to multitask, an accomplish multiple projects at the same time
Excellence in customer service drives you
You demonstrate a positive attitude, self motivation, organization, and resourcefulness
You are driven by results, solutions and impact
You are reliable and act with a sense of urgency
You exude kindness and respect at all times

This Role is not for you if....

You are not energized by working with and helping people
You treat this position at a job and not a career
You prefer working independently to collaborating with a team
You need quiet and consistency to work your best
You are uncomfortable learning new processes and procedures
You take your time and avoid moving with a sense of urgency
You are not pragmatic nor exhibit vitality to the team
You are one track minded
You do not operate with kindness

What winning looks like?

· We support you in winning by reviewing metrics related to call conversion, schedule efficacy, fielding cancellations/no-shows, and data entry accuracy daily and providing continuous training and development support to help you succeed

· Seamless patient experiences are created for every patient every time

· You are able to manage your workload in a fashion that eliminates the need to work outside of shift hours

Deal Breaker....

If you are not outgoing
If you are not able to communicate effectively with the doctors and patients
If you do not take initiative and anticipate the patients or doctors needs
If you are not able to influence patients to move forward with pending treatments
If you are not reliable or pragmatic
If you do not operate with kindness

What's Next?

Still want to join our Team? Great! If you enjoy working with driven team members and are looking to make a difference in the community, apply today! We take culture very seriously, and because of that when its right, it's right! If after reading the full job description you are thinking "this sounds PERFECT for me," then we want to get to know you. When you join the team here at Smile Max 365 you can expect everyday to be a fun adventure that you get to experience with a driven group of really cool people. We strive to provide excellence, reliability and kindness.

Come in today to apply or call and ask to speak with the HR hiring manager!

Posted about 1 year ago