Appointment Coordinator

Permanent Dental Receptionist / Front Desk Job

Mesa, AZ

Job Description

The face and voice of our office. The first person spoken to and the first person met as patients walk in the front door. Coordinate, integrate, and represent all facets of patient services from the first phone call through continuing care compliance. Responsible for filling the doctor and hygiene schedules in a balanced, customer service-oriented way. Manage the daily, weekly, and monthly schedule to meet the practice’s production, efficiency, and collection goals. All administrative and computer input functions that support an ideal schedule are attended to with detail and a focus on the best outcomes. Market the practice through a helpful, kind, and considerate approach to patient needs while using excellent verbal skills. To ensure consistency and stability, the Appointment Coordinator is also cross-trained with the Financial Coordinator so that they can assist when required. The number one responsibility of all employees is patient care and meeting patient needs. Additional responsibilities may be required, as needed. It is the policy of this office that when you have completed your duties and have free time, you must check to see what needs to be done elsewhere. Travel between two offices.