Dental Office Receptionist

Permanent Dental Receptionist / Front Desk Job

Scottsdale, AZ

Job Description

We are looking for a cheerful and ambitious dental receptionist to join our growing dental team in Scottsdale, AZ. We practice state-of-the-art dentistry in a fun and enjoyable office environment. The receptionist must have excellent communication and interpersonal skills who loves working in a fast-paced environment. You must be able to win customer trust over a phone call or an in-person conversation (a smile, patience and empathy go a long way). Due to Covid-19, we have beefed up our infection control protocols with UVGI lamps and extra-oral suction systems on top of all requirements and precautions from CDC and ADA. We believe in providing a safe and clean environment for our staff and our patients. Skills and attributes needed to be successful at our office - Ability to learn new skills and technologies - our office system is entirely cloud based and our systems and protocols are highly digitized. We will train you on some things but you have to be willing and able to learn and put that effort in. - Can you earn a patient's trust? You need to have empathy for their situation, be willing to listen to them and understand their needs and problems. You must be able to win over young and old patients with your knowledge, authority and compassion. - Can you communicate effectively with patients and your teammates? Can you understand and explain complicated issues to a variety of people? Are you detail oriented? Do you strive to bring clarity to complexity? - Are you organized? Are you able to come up with a to-do list for a day or a week and then follow through? Do you take notes as things are explained or uncovered and make an effort to absorb issues and explanations? - Do you understand dental terminology, procedures and codes? We need a one year working experience in a dental setting - Do you have a solid understanding of dental insurance plans? Can you accurately capture insurance breakdowns for each patient? - Any experience with dental billing and claims is a plus - Any experience with social media marketing or social media engagement is a plus Please check out our website (www.advdentistry.com) and read our great Google reviews (www.g.page/Advanced-Dentistry-Scottsdale).