Front Office Team Member

We’re a patient-centric, fast-paced Endodontic practice looking for a personable - motivated – organized - responsible Front Office Teammate who enjoys making a difference every day. Apply to join our award-winning crew. Our professional office space is modern, high-tech, and dentist-owned. We focus on providing premium level service to each patient that walks through our doors. If you’re energized by positively impacting the lives of others, meet the job qualifications, and are looking for a rewarding career—you’ll love it at Arcadia Endodontics. 

 

Job Responsibilities:

·         Greet and provide excellent service to our valued patients and guests

·         Answer main phone lines providing accurate information, schedule and manage appointments, create patient files and scan documents

·         Work with dental insurance carriers and assist with insurance processing 

·         Explain treatment information to patients 

·         Collect and process co-payments from patients

·         Accounts Receivable 

·         Check-in/Check-out patients

·         Ensure reception area is tidy and presentable 

·         Extend hospitality services as necessary including offering beverages, directions, and more 

·         Receive, sort and distribute daily mail/deliveries

·         Other office duties as needed

 

Skills:

·         Enjoys customer service

·         Prior work experience as a Receptionist, Front Office Representative or similar role 

·         Professional self-image and can-do attitude

·         Solid written and verbal communication abilities

·         Proficiency in Microsoft Office Suite and Gmail

·         Dental/and/or medical office experience preferred

·         Minimum of three years related experience and/or training

·         High School Degree 

 

Required:

     Reliable transportation

 

Work Schedule:

     Monday – Friday

     No weekends

     

Benefits Package:

      Competitive Pay

      Thursday Lunch

      Uniform Allowance

      Positive Work Environment

      On-site Training

 

After 90-days:

     Health Insurance

     Paid Holidays

     Retirement Plan

     Sick Time

     Bonus eligibility

 

After 1-year: 

      Paid Time Off

      Dental Benefits