Front Desk needed in our dental office
Tempe, AZ • Permanent Job
- $13-25 DOE
- Work Days
- Experience Required
- at least 1 year
- Software Experience
- Fluency In
Who We Are
We are a family owed and operated dental practice, specializing in cosmetic and family dentistry. We are committed to serving our community and helping our patients feel happy and healthy. We are a team-oriented office and dedicated to the development of our staff, as individuals and as a whole.
Who We're Looking For
We are looking for a new member of our team who is personable, proactive, and detail-oriented. Someone with knowledge about dental treatment, dental insurance and claims processing is preferred. We would like a candidate who is adaptable, communicative, and open to growing with our practice. The ideal candidate would be compassionate towards patients and pragmatic with finances.
- Greet and intake patients.
- Manage incoming calls, emails, texts and claims.
- Manage the schedule for one dentist and up to two hygienists.
- Verify insurance, confirm, move and cancel appointments.
- Anticipate and collect estimated patient portion for services rendered. Help create and present treatment plans, as needed.
- Help patients determine a plan to pay for their treatment. Aid in setting them up with an in-house or third-party financing plan.
- Record/input claim payments, send claim responses and finalize patient account balances in a time-sensitive manner.
- Send balance statements and issue patient refunds.
- Record collection attempts and pass cases onto third-party collection when maximum attempts have been reached.
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