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All Front Desk Jobs  >  Arizona  >  Tempe

Front Desk needed in our dental office

Smile Innovations
Tempe, AZ  •  Permanent Job

$13-25 DOE
Work Days
Experience Required
at least 1 year
Software Experience
Fluency In

Our outstanding dental practice is seeking an exceptional Front Desk for an opportunity to join our dedicated team. 

Who We Are
We are a family owed and operated dental practice, specializing in cosmetic and family dentistry. We are committed to serving our community and helping our patients feel happy and healthy. We are a team-oriented office and dedicated to the development of our staff, as individuals and as a whole.

Who We're Looking For
We are looking for a new member of our team who is personable, proactive, and detail-oriented. Someone with knowledge about dental treatment, dental insurance and claims processing is preferred. We would like a candidate who is adaptable, communicative, and open to growing with our practice. The ideal candidate would be compassionate towards patients and pragmatic with finances. 


  • Greet and intake patients. 

  • Manage incoming calls, emails, texts and claims. 

  • Manage the schedule for one dentist and up to two hygienists. 

  • Verify insurance, confirm, move and cancel appointments.

  • Anticipate and collect estimated patient portion for services rendered. Help create and present treatment plans, as needed.

  • Help patients determine a plan to pay for their treatment. Aid in setting them up with an in-house or third-party financing plan.

  • Record/input claim payments, send claim responses and finalize patient account balances in a time-sensitive manner.

  • Send balance statements and issue patient refunds.

  • Record collection attempts and pass cases onto third-party collection when maximum attempts have been reached. 

Posted about 1 month ago