Dental Receptionist / Front Desk in anthem, AZ

Permanent Dental Receptionist / Front Desk Job

anthem, AZ

Job Description

PATIENT CARE COORDINATOR Main Job Tasks and Responsibilities • greet patients • register new patients according to established office protocols • assist patients to complete all necessary forms and documentation/medical/dental and insurance information • verify and update patient information • inform patients of dental office procedures and policy • move patients through appointments as scheduled • enter all relevant patient information into data system • maintain and manage patient records in compliance with privacy and security regulations • answer and manage incoming calls • respond and comply to requests for information/delegate as needed • schedule some patient appointments • confirm upcoming appointments and recalls according to office protocol • print routers and consents for next day appointments • fill in cancellations and no-shows • organize referrals to other medical specialists • dispatch and receive lab work/cases appropriately • collect and receipt payments from patients at time of treatment • sort and distribute mail • monitor and maintain inventory of dental office supplies • keep front office files stocked and accessible • maintain a professional reception area • safeguard patient privacy and confidentiality Education and Experience • general education degree or high school diploma • knowledge of dental terminology, procedures and diagnosis • knowledge of computer and relevant software applications/Dentrix a must • knowledge of general administrative and clerical procedures • experience in the dental field mandated 3-5 YEARS • working knowledge of dental insurance Key Competencies • information collection and management • planning and organizing • accuracy • customer service skills • team work • initiative • adaptability • confidentiality • customer service oriented • energetic, outgoing, very personable • exceptional phone skills • excellent personal, interpersonal and communication skills • dependable/punctual • some knowledge of cosmetics, OS, endo, Invisalign, Clear Correct, endo and general dentistry • problem solving ability *eventually may take on other responsibilities