Dental Receptionist / Front Desk needed in our dental office

Location: Listiyo Family Dental

Position Type: Full-time, Part Time

About Us: Listiyo Family Dental is committed to providing exceptional dental care in a warm and welcoming environment. We pride ourselves on our patient-centric approach and are looking for a friendly and organized Dental Front Office Receptionist to join our team.

Job Summary: The Dental Front Office Receptionist serves as the first point of contact for patients, ensuring a positive experience from the moment they enter the office. This role involves managing front desk operations, including scheduling appointments, handling patient inquiries, and maintaining patient records. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

* Greet patients and visitors warmly upon arrival and provide them with excellent customer service.

* Manage appointment scheduling and confirmations, ensuring optimal use of office time and resources.

* Handle patient check-ins and check-outs, including collecting and processing payments.

*Present treatment plans to patients to schedule their followup appointment

* Answer phone calls, respond to patient inquiries, and manage the office email.

* Maintain and update patient records in compliance with HIPAA regulations.

* Coordinate with dental staff to ensure smooth patient flow and communication.

* Verify patient insurance information and assist with billing and claims processing.

* Monitor and order office supplies to ensure the front office runs efficiently.

* Handle patient complaints and concerns with empathy and professionalism.

* Assist with other administrative tasks as needed.

Qualifications:

* High school diploma or equivalent; additional certification in office administration or related field is a plus.

* Proven experience as a receptionist or in a similar role, preferably in a dental or medical office.

* Excellent verbal and written communication skills.

* Strong organizational and multitasking abilities.

* Friendly, professional demeanor with a focus on patient care.

* Ability to work independently and as part of a team.

* Knowledge of dental terminology and procedures is preferred.

*Knowledge of dental Practice Management Software Open Dental is preferred.

Benefits:

* Salary based on experience ($18-22/hr)

* Opportunities for professional development and continuing education.

* Positive and supportive work environment.

How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and why they are interested in this position to drlistiyo@gmailcom. Please include "Dental Front Office Receptionist Application" in the subject line.

Listiyo Family Dental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.