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Front Desk

Where

South Mountain Family Dental
Tempe, AZ  •  Permanent Job


Compensation
From $22/hour
Work Days
Mon, Tue, Wed, Thu, and Fri
Experience Required
at least 1 year
Software Experience
Dentrix
Job Description

We are looking for a Front office to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, appointments. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.







Responsibilities





  • Proficient in Dentrix

  • Train, supervise and support office staff, including receptionists

  • Schedule shifts

  • Ensure timely and accurate customer service

  • Handle complaints and specific customers requests

  • Troubleshoot emergencies

  • Keep updated records of office expenses and costs

  • Ensure company’s policies and security requirements are met




Skills





  • Proven work experience as a Front desk manager or Reception manager

  • Hands on experience with office machines (e.g. fax machines and printers)

  • Thorough knowledge of customer service, office management and basic bookkeeping procedures

  • Proficiency in English (oral and written)

  • Solid knowledge of Dentrix, MS Office, particularly Excel and Word

  • Excellent communication and people skills

  • Good organizational and multitasking abilities

  • Problem-solving skills

  • High School diploma; additional certification is a plus



Posted about 1 month ago