Dental Treatment Coordinator- FT -4 Day Work Week, 7:30am/6:30pm, Mon-Thur

Permanent Dental Receptionist / Front Desk Job

Arlington, TX

Job Description

Our mission oriented dental practice is seeking an experienced, "Rockstar" Dental Services Coordinator - Dental Treatment Coordinator to join our growing team.

Who We Are

At Impact Dentistry, our mission is to make a positive impact on people’s lives through exceptional dental care. We are committed to providing reliable, high-quality care that delivers real results and builds lasting trust with our patients and community.

Led by Dr. Daniel Lim, we use cutting-edge technology and prioritize personalized attention to help our patients achieve healthier smiles, relieve discomfort, and feel proud of their teeth. With flexible scheduling and early-morning appointments, we make dental care accessible to everyone.

Who We're Looking For

Someone who aligns with our Core Values — Integrity, Professionalism, Excellence, Proactivity, and Teamwork—and uses these to guide every interaction and decision in the practice.

Responsibilities

• Job Description: As a Dental Treatment Coordinator, you will play a key role in the success of our practice by assisting patients in navigating their treatment options, scheduling appointments, managing insurance verification, and ensuring a seamless patient experience from start to finish. You will be a vital part of the team, acting as a liaison between the dental providers and the patients.

  Key Responsibilities:

  • Treatment Planning: Work closely with the dentist and dental hygienists to provide patients with detailed explanations of recommended treatment plans, answering any questions they may have.
  • Insurance Verification: Work with our verifications staff to get insurance benefits verified and assist with pre-authorizations to ensure coverage for necessary treatments.
  • Financial Counseling: Help patients understand their financial responsibilities, offer payment options, and provide information about financing solutions when necessary.
  • Scheduling Appointments: Coordinate and schedule patient appointments to ensure efficient flow and timely delivery of care.
  • Patient Communication: Communicate effectively with patients to follow up on appointments, confirm treatment details, and resolve any issues or concerns.
  • Documentation: Maintain accurate records and notes of patient treatment plans, insurance information, and financial agreements in the practice management software.
  • Patient Advocacy: Advocate for the patient’s needs and preferences while ensuring the practice’s guidelines are followed.
  • Collaborative Teamwork: Work alongside the front office staff, dental assistants, and clinicians to deliver the highest standard of patient care.

• Qualifications:

  • 3+ Years previous experience dental treatment coordinator, or Specialty Treatment Coordinator role. 
  • Knowledge of dental terminology, treatment procedures, and insurance processes and verbiage.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Excellent communication and customer service skills.
  • Proficient in a dental software (Dentrix, Curve, Open Dental, etc).
  • Ability to build rapport and establish trust with patients.
  • High attention to detail and accuracy.
  • A positive, can-do attitude and a team-oriented mindset is a MUST!

  Preferred:

  • 5+ years dental services coordination experience
  • Familiarity with insurance terms, breakdowns and verifications.
  • Understanding of dental insurance claims processing and End of Day processes.

  Why Join Us?

  • Competitive salary, incentives and bonuses, and benefits package.
  • Supportive and friendly team environment.
  • Opportunities for career growth and development.
  • Continued education and training in the latest dental procedures and technologies.