Dental Treatment Coordinator / Front Desk needed in our dental office

Permanent Dental Receptionist / Front Desk Job

Hesperia, CA

Job Description

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.

Who We Are

At we are dedicated to providing exceptional dental care in a friendly, professional environment. Our team works closely with patients to ensure they receive the best possible care and service. We are currently seeking a motivated and organized Dental Treatment Coordinator to join our growing team.

Who We're Looking For

As a Dental Treatment Coordinator, you will play a key role in ensuring patients receive a seamless and positive experience from the moment they walk into our practice. You will be responsible for assisting patients with, explaining treatment plans, cost share between them and insurance, reiterating the importance of treatment and explaining why treatment is necessary for patients health, payment options, financing options, processing insurance claims, and maintaining accurate patient records.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Explain the importance of treatment and explaining why treatment is necessary for patients health.
• Be successful in at least 75% of case acceptance. 
• Review and explain treatment plans to patients, ensuring they understand their options.
• Coordinate and schedule appointments for patients based on treatment needs.
• Process insurance claims, verify benefits, and discuss financial options with patients.
• Provide administrative support by updating and maintaining patient records.
• Work closely with the dental team to ensure smooth operations and high levels of patient satisfaction.
• Handle patient inquiries and resolve any concerns promptly and professionally.
• Assist with managing patient flow to ensure timely treatment delivery.