Front Desk Dental Receptionist - Platinum Dental - Tyler, TX

Permanent Dental Receptionist / Front Desk Job

Tyler, TX

Job Description

We are looking for a Receptionist to help and assist our front desk Monday-Thursday and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our office. Our Receptionist’s duties include offering administrative support across the office. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Update calendars and schedule meetings
Check out patients and receive payment
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

Bilingual

Proven work experience as a Receptionist, Front Office Representative or similar role desired but not necessary
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude

Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 32 – 36 per week
Benefits:

Dental insurance
Employee discount
On-the-job training
Paid time off

Schedule:

Monday to Friday

Work Location: In person

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