Dental Front Desk Receptionist / Treatment Coordinator - Monroe Smiles - Willimantic, CT

Permanent Dental Receptionist / Front Desk Job

Willimantic, CT

Job Description

Join Our Team as a Front Desk Patient Relations Coordinator – Monroe, CT
Are you an organized, friendly, and proactive individual with a passion for providing exceptional customer service? We are looking for a Front Desk Patient Relations Coordinator to join our team and be the welcoming face of our practice at Monroe Smiles!
Who We Are
Our mission is to build trust that lasts for generations by delivering excellent care and fostering meaningful patient relationships. We pride ourselves on creating a positive, team-oriented environment and embracing the latest dental technology to enhance our services.
What We Offer

A Supportive Work Environment:
Join a collaborative team where communication and teamwork are a priority.
Opportunities for Growth and Development:
Ongoing training and support to help you grow your career.
Competitive Compensation:
Pay based on experience and performance.

Your Role
As the Front Desk Patient Relations Coordinator, you will:

Greet and welcome patients in a warm, friendly manner.
Manage patient check-ins, check-outs, and appointment scheduling.
Coordinate communication between patients and the clinical team.
Handle insurance verification and assist patients with billing inquiries.
Manage patient records and ensure HIPAA compliance.
Answer calls and respond to inquiries about services, appointments, and policies.
Help maintain a positive patient experience by resolving any issues or concerns promptly.

What We’re Looking For

Excellent communication and interpersonal skills
A friendly and patient-focused demeanor
Strong organizational skills with attention to detail
Ability to multi-task in a fast-paced environment
Prior experience in dental or medical front office preferred, but willing to train the right candidate
Familiarity with dental software (experience with insurance billing is a plus)

Why Join Us?

Be part of a growing practice that values your role in patient care.
Work with cutting-edge technology in a dynamic environment.
Enjoy a collaborative team culture where your contributions are appreciated.

Let’s Connect!
If you’re passionate about customer service and want to grow with us, we’d love to hear from you.
Thank you for considering this opportunity – we look forward to meeting you and welcoming you to our team!
Job Types: Full-time, Part-time
Pay: $22.00 - $27.00 per hour
Benefits:

Continuing education credits
Dental insurance
Employee discount
Flexible schedule
Opportunities for advancement
Paid time off
Retirement plan

Schedule:

Monday to Friday (half day friday)
No weekends
No evenings

Work Location: In person
Job Types: Full-time, Part-time
Pay: $23.00 - $30.00 per hour
Benefits:

401(k)
Dental insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday
No nights
No weekends

Work Location: In person

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