Bilingual Assistant Dental office Manager - ABC DENTAL - Chicago, IL

About us: We are a very busy dental practice with lots of great patients. We're located in the Belmont Craigen area near Diversey and Cicero. We are looking for an experienced front desk person to step into a key leadership role as the Assistant Office Manager. Position Overview: We are seeking a motivated and experienced Assistant Office Manager to be a driving force behind our practice's operational excellence and patient satisfaction. Your primary mission will be to ensure our office runs smoothly, our production goals are met, and our patients receive the care they need in a timely and efficient manner. This is a perfect opportunity for a dental professional ready to take the next step in their career. Key Responsibilities: Schedule & Production Management: Mastermind the daily schedule to keep it full and productive. Proactively fill last-minute cancellations and efficiently manage our patient recall system. Play a key role in supporting the practice's production goal by ensuring accurate billing and follow-up on patient accounts. Patient Care & Case Acceptance: Serve as the go-to expert for presenting treatment plans and financial arrangements with clarity and compassion. Patient Communication & Problem Solving: Actively listen to and address patient concerns, questions, or problems, providing solutions that make them feel heard and valued. Insurance & Billing Expertise: Leverage your in-depth knowledge to manage the full range of insurance processes, including verification, pre-authorizations, and claim submissions. Ensure claims are submitted correctly and expeditiously, following up on any pending or denied claims to maximize collections. Qualifications & Requirements: Must have proven experience using Eaglesoft practice management software. Must speak Spanish. Must be able to work at least 2 Saturdays a month and until 7pm three days a week. Must have comprehensive experience with dental insurance, including verification, claims submission, pre-authorizations, and collections. Minimum of 3 years of experience in a dental office setting, with front office responsibilities. A track record of successfully presenting treatment plans and improving case acceptance. Exceptional communication and patient relations skills, with the ability to solve problems effectively. A proactive, team-oriented attitude with strong leadership potential. What We Offer: A competitive salary based on experience. The chance to take on a meaningful leadership role within a thriving practice. Ready to Apply? If you are an experienced dental professional with a passion for leading teams to success, we would love to hear from you! Job Type: Full-time Pay: $26.00 - $35.00 per hour Benefits: 401(k) Dental insurance Paid time off Work Location: In person

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