Front Desk Dental Manager/Receptionist - Pleasantville Smiles - Pleasantville, NY

About Us: We are a modern, family-focused dental practice dedicated to providing exceptional patient care in a warm, welcoming environment. Our friendly team values communication, teamwork, and a positive workplace culture. We’re looking for a Front Desk Manager who can help lead our administrative operations with professionalism and heart. Position Overview: The Front Desk Manager plays a key role in ensuring a smooth and efficient patient experience—from the first phone call to check-out. This position is ideal for someone who enjoys building relationships, supporting a team, and keeping a well-organized, patient-centered practice running at its best. Responsibilities: Oversee daily front desk operations, including scheduling, check-in/check-out, and patient communication Ensure accurate insurance verification, billing, and patient account management Utilize Dentrix software for scheduling, treatment planning, and administrative workflows Collaborate with clinical and administrative team members to enhance patient flow Maintain a high standard of customer service and office efficiency Address patient inquiries and resolve concerns with professionalism and care Qualifications: Previous experience in dental or medical office administration required Experience with dental billing and insurance is required Minimum of 2 years of experience using Dentrix Strong leadership and communication skills Excellent organizational abilities and attention to detail Ability to multitask in a fast-paced, patient-centered environment What We Offer: No evening or weekend hours — enjoy your work–life balance Paid Time Off (PTO) Dental benefits Supportive, friendly team environment Opportunity to grow and make an impact in a thriving practice Job Type: Full-time Pay: $30.00 - $35.00 per hour Benefits: Dental insurance Employee discount Free parking On-the-job training Paid time off Referral program Work Location: In person

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