Dental Front Office Coordinator - Smile Center Fredericksburg - Spring Branch, TX

Join a supportive, patient-centered dental team where your skills truly matter. Are you a motivated, team-oriented & reliable Front office coordinator looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience! Schedule: Monday: 7:00am – 5:00pm Thursday: 7:00am – 5:00pm Tuesday: 8:00am – 5:00pm Wednesday: 8:00am – 5:00pm Friday: 8:00am – 3:00pm Compensation & Benefits We offer a culture that values caring, professional development, growth, and sustainability. Our comprehensive and competitive benefits package includes but is not limited to: Competitive pay Medical, Dental and Vision insurance options Short-term and long-term disability insurance Life insurance gifted to you 401(k) with employer match Paid time off and paid holidays A team culture focused on growth, communication, and high-quality care Work-life balance What You’ll Do As a key member of our team, you will help support smooth, efficient, and comfortable patient care by: Greet and check in patients with warmth, professionalism, and efficiency Answer phone calls, respond to patient inquiries, and schedule appointments Verify dental insurance eligibility and accurately input patient and insurance information Collect co-pays, process payments, and balance daily transactions Assist with treatment plan presentation and financial arrangements when needed Maintain up-to-date knowledge of services offered and insurance plans accepted Confirm patient appointments and manage the daily schedule to reduce no-shows Support compliance with HIPAA, OSHA, and Squire Dental policies Collaborate with clinical and administrative teams to ensure a smooth patient experience Maintain an organized front office environment Submit dental insurance claims, attachments, and pre-authorizations accurately and in a timely manner Monitor and follow up on unpaid or denied claims to ensure proper resolution Post insurance payments and adjustments into the practice management software Review Explanation of Benefits (EOBs) and communicate issues or trends with leadership Answer patient questions related to insurance coverage, claims status, and balances Assist with treatment planning coordination and provide accurate insurance estimates Maintain accurate and organized patient insurance records and documentation Other duties as it relates to the position Qualifications High school diploma or equivalent Minimum 1 year of dental front office experience Excellent customer service and communication skills Detail-oriented with strong organizational and multitasking abilities Proficiency in dental software systems (Denticon) Work Environment & Physical Requirements Frequent use of a computer, phone, and standard office equipment Ability to sit, stand, and assist patients for extended periods Occasional lifting of office supplies or records Don't Wait! Apply Today! We are an Equal Opportunity Employer and prohibit discrimination or harassment of any kind. Employment decisions are based on qualifications, merit, and business needs. We are committed to fostering a professional and respectful workplace where all individuals have an equal opportunity to contribute and succeed, and where everyone has the opportunity to feel valued. Pay: $17.00 - $20.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

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