Orthodontic Treatment Coordinator - SOHDental - Phoenix, AZ

Are you an energetic, detail-oriented professional with a passion for helping people smile with confidence? Join our growing team at our state-of-the-art orthodontic practices in Phoenix and Glendale, AZ! We’re a modern, patient-focused practice serving patients of all ages, combining a warm, welcoming environment with the latest technology including Dolphin software and the iTero scanner . We’re looking for a full-time Treatment Coordinator who loves connecting with people, thrives in a fast-paced setting, and takes pride in providing an exceptional patient experience. This is a dual-location role , and the selected candidate will regularly work at both our Phoenix and Glendale offices as part of our collaborative, cross-trained team. What You’ll Do Guide patients through their orthodontic journey, serving as their main point of contact from consultation to treatment completion. Conduct consultations , explaining treatment options, processes, and financial information clearly and compassionately. Coordinate scheduling across both locations to ensure an efficient and seamless patient flow. Collaborate with the orthodontist and team to monitor progress, maintain accurate records, and ensure top-quality care. Review financials , discuss payment plans and insurance coverage, and assist with claim processing. Perform clinical support duties such as iTero scanning, taking x-rays, and capturing intraoral photos. Deliver outstanding service and create a welcoming, positive experience for patients and families. What We’re Looking For Experience: 3+ years in orthodontic treatment coordination, dental front office, or a related role preferred. Technical Skills: Comfortable with iTero scanning, intraoral photos, x-rays, and Dolphin software systems. Communication: Exceptional verbal and written communication skills; confident and compassionate when discussing treatment and finances. Organization: Highly organized and adaptable, with strong attention to detail. Team Player: Collaborative, upbeat, and motivated to contribute to a supportive, fun team environment. Flexibility: Willing and able to work at both the Phoenix and Glendale locations as part of the regular schedule. Why You’ll Love Working With Us We believe great care starts with a great team — and we’re proud to offer: Competitive pay based on experience Comprehensive benefits including medical, dental, and vision insurance 401(k) plan with investment options Paid time off for balance and recharge Monthly bonuses to reward your hard work and dedication A positive, team-oriented culture that celebrates growth and success Work Schedule: Monday through Friday (Schedule includes time at both Phoenix and Glendale offices.) If you’re enthusiastic, organized, and ready to be part of a fun, supportive team that transforms smiles every day — we’d love to meet you! Apply today and take the next step in your orthodontic career. Job Type: Full-time Pay: $25.00 - $30.00 per hour Benefits: 401(k) Dental insurance Disability insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Experience: Treatment Coordinator: 3 years (Required) Work Location: In person

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