Dental Front Office Assistant - Norwood Dental Center - Norwood, MA

Job Overview We are seeking friendly, detail-oriented Dental Front Office Assistant to join our dental practice. In this role you will be ensuring a welcoming environment for patients, while managing essential administrative functions. Your energetic approach and exceptional organizational skills will help streamline daily operations and support patient care. This position offers an exciting opportunity to be part of a team dedicated to providing outstanding dental services with a focus on efficiency, accuracy, and compassionate patient interactions. Responsibilities Greet patients warmly, schedule appointments, and manage patient check-in and check-out processes - Eaglesoft experience preferable Verify insurance coverage, perform insurance eligibility checks, and assist with handling insurance claims processing. Present treatment plans and assist with financial arrangements. Calculate and collect payments Manage multi-line phone systems with professional phone etiquette; handle appointment scheduling and patient inquiries efficiently. Review medical records regularly for updates while ensuring HIPAA compliance. Support office management tasks Demonstrate excellent customer service skills by addressing patient needs promptly Experience Prior dental office experience is highly preferred, with a strong background in administrative support or front desk roles. Proven proficiency with Eaglesoft or similar software (open to training) Knowledge of dental terminology and CPT coding. Excellent communication skills with professional phone etiquette; ability to multitask efficiently in a fast-paced environment. Bilingual abilities are a plus to better serve diverse patient populations Schedule - Mondays: 8:00 AM – 5:00 PM - Fridays: 8:00 AM – 5:00 PM - Saturdays: 9:00 AM – 2:00 PM (bi-weekly) Compensation: $22-$26 per hour based on experience If you are dependable, personable, and are ready to be a welcoming face for our practice, we’d love to hear from you! Join us to be part of a dedicated team committed to delivering exceptional dental care and a positive patient experience! Pay: $22.00 - $26.00 per hour Benefits: Employee discount Work Location: In person

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