Bilingual Dental Front Desk Coordinator - Cornerstone Family Dentistry - Nashville, TN

Front Desk Coordinator (Bilingual) Antioch, TN Cornerstone Family Dentistry At Cornerstone Family Dentistry, we believe every patient deserves to feel known, valued, and cared for. We are looking for a Bilingual Front Desk Coordinator who is passionate about serving people, creating a welcoming environment, and helping patients navigate their dental care with clarity and confidence. As a privately owned dental practice, we focus on relationships over rushing, honesty over pressure, and teamwork over hierarchy. This role combines scheduling, patient communication, insurance coordination, and front office support to create a seamless experience for every patient who walks through our doors. If you love serving people, staying organized, solving problems, and working with a supportive team, we’d love to meet you. What You’ll Do Be the friendly voice patients hear when they call and the warm smile they see when they arrive Schedule and manage appointments to help maintain an efficient and productive schedule Verify and update dental insurance benefits for patients Clearly explain insurance coverage, treatment estimates, and patient financial responsibilities Help patients understand expected out-of-pocket costs before treatment begins Submit insurance claims accurately and follow up on outstanding claims when needed Assist patients with billing questions, balances, and payment options Maintain accurate patient records and insurance information Communicate compassionately and clearly in both English and Spanish Coordinate closely with the clinical team to support patient care and treatment planning Help create a smooth, organized, and welcoming patient experience from start to finish What Sets Us ApartA Mission That Matters Most people worry about finding a dentist they can trust. We provide honest and necessary dental services focused on each patient’s whole health, so they feel comfortable, confident, and cared for. A Family Atmosphere We are a close-knit, supportive team that believes in encouraging one another and celebrating wins together. A Culture of Growth We invest in our team’s success and believe in mastering our craft through training, accountability, and personal growth. A Commitment to Teamwork We trust and support one another so every team member feels valued and equipped to succeed. What We’re Looking For Fluent in Spanish and English (spoken and written) Friendly, professional, organized, and compassionate Strong attention to detail and follow-through Excellent communication skills with the ability to explain complex information clearly Ability to multitask and problem-solve in a fast-paced environment A team player who thrives in a collaborative and patient-focused setting Experience in customer service, scheduling, or front desk work preferred Experience in a dental or medical office preferred Experience with dental insurance verification, claims, or billing preferred What Success Looks Like Patients feel welcomed, informed, and cared for Schedules stay full and organized Insurance claims and estimates are handled accurately and efficiently Patients clearly understand their insurance benefits and financial responsibilities Outstanding claims and balances are followed up on consistently The clinical and front office teams can rely on you for organization, communication, and follow-through What We Offer Competitive pay based on experience Paid time off Retirement plan Employee dental benefits Paid training and opportunities for advancement Weekly team lunches and quarterly team outings A meaningful opportunity to make a difference in the lives of patients and the community If you’re ready to join a practice that values both its patients and its team , apply today! We’d love to connect with you and see if you’re the right fit for Cornerstone Family Dentistry. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: Dental insurance Employee discount Free parking Opportunities for advancement Paid time off Paid training Referral program Retirement plan Application Question(s): Do you have any experience working in a healthcare setting (e.g., dental office, medical clinic, pharmacy, hospital, or similar)? Experience: Customer service: 1 year (Preferred) Language: Spanish (Required) Work Location: In person

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