Permanent Dental Receptionist / Front Desk Job in Los Angeles, CA
Dental Front Office Coordinator – West Los Angeles
We're a solo general dentistry practice in the Sawtelle neighborhood of West Los Angeles, and we're looking for an experienced, organized front office coordinator to join our team. If you take pride in patient experience and know your way around a dental front desk, we'd love to hear from you.
About us: We offer a full range of general and cosmetic services – from preventive care to implants and advanced restorative procedures – with a personalized, patient-centered approach. We're a small, close-knit team in a great location: steps from Sawtelle's restaurant row and easy freeway access to the 405 and 10.
Schedule:
- Monday: 9 am – 5 pm
- Tuesday, Wednesday, Friday: 8 am – 5 pm
- Saturday: 8 am – 1 pm
Compensation: $23–$28/hour, depending on experience.
Benefits: Paid time off, 401(k) with employer match, free parking.
What you'll do:
Patient experience:
- Guide patients through a smooth, welcoming check-in and checkout process.
- Present and collect financial responsibilities, including copays, deductibles, and outstanding balances.
- Manage patient communications – phone, email, and text – promptly and professionally.
Scheduling and coordination:
- Coordinate patient scheduling to optimize provider productivity and maintain smooth daily flow.
- Confirm upcoming appointments and manage the schedule while respecting team meal breaks.
Insurance and records:
- Verify and manage insurance eligibility and benefits prior to scheduled appointments.
- Maintain accurate patient records in Open Dental, including communications, payments, and follow-up appointments.
- Ensure all consent forms are completed, signed, and organized before treatment begins.
What you'll bring:
- Previous front desk experience in a dental office (required).
- Proficiency in Open Dental.
- Working knowledge of insurance verification, scheduling, and check-in/checkout workflows.
- Strong organizational and multitasking skills, with the ability to independently problem-solve.
- Excellent written and verbal communication skills.
- Detail-oriented, self-motivated, and team-oriented.