Dental Receptionist / Front Desk in Glendale, AZ

Permanent Dental Receptionist / Front Desk Job

Glendale, AZ

Job Description

Our orthodontic practice is seeking a highly-motivated, energetic individual with a superb attitude and great personality to join our team as our Patient Care Coordinator. We are looking for someone who loves life, takes pride in completing tasks, can use time optimally, and has excellent telephone and communications skills. Orthodontic experience preferred, but will consider highly motivated individuals with relevant skills from another field in dentistry. Responsibilities and Duties - Applicant must enjoy working with both children and adults, as well as, be friendly, professional, and self-motivated with strong relationship-building skills. - Educating patients about their treatment plan to achieve a high level of patient acceptance. - Assisting orthodontist in patient exams. - Presenting fees and cost estimates for treatment, including out of pocket expenses. - Coordinating written and verbal correspondence with referring offices and doctors. - Communicating with patients and ability to handle challenging questions in an appropriate manner. - Managing patient schedule Qualifications and Skills * Past customer service experience required. * Knowledge of social media. * Computer literacy. * Superior management of one-on-one consultations. * Excellent ability to communicate in an upbeat and positive manner with patients, peers, and management. * Superior interpersonal, verbal and written communication skills in the office and on the telephone. * Ability to complete tasks, while being attentive to patients and remaining flexible to the needs of the business. * Ability to work as part of a team and take initiative independent of direct supervision. * Able to multi-task, and willing to learn new techniques. Benefits: Medical plus retirement savings plans. Job Type: Full-time