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Dental Receptionist / Front Desk needed in our dental office


Employer Confidential
Irvine, CA  •  Permanent Job

Work Days
Mon, Tue, Wed, and Thu
Experience Required
at least 1 year
Software Experience
Open Dental
Job Description
mend dental
Our goal is to provide simple, honest dental care to our patients. We want to make dental visits enjoyable and something for our patients to look forward to. What we’re looking for in a team member is someone who can help us with this goal by being great at customer service, a fast-learner, and someone who fits in with our team. Please submit your application so we can find out if we’re the right fit for each other!
The tasks and duties of this position include, but are not limited to:
  • Greeting patients by name and in a welcoming manner as they arrive and welcoming patients to the practice.
  • Scheduling, rescheduling, or canceling appointments as needed.
  • Assisting patients to fill out information forms.
  • Preparing patients’ charts and daily schedules for the dental staff.
  • Maintaining and updating patient records and documenting recent treatments and procedures.
  • Scheduling follow-up appointments and providing telephonic reminders.
  • Communicating with dental insurance providers to determine if patients are required to make co-payments.
  • Verify insurance eligibility and benefits as needed
  • Verifying methods of payment and collecting payments as needed.
  • Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
  • Handle office documents in an organized and timely manner
  • Follow office protocols as they are discussed as a team
  • Should possess the following skills/qualities:
  • Professionalism
  • Customer Service
  • Telephone etiquette/operations
  • Tech-savvy (computer, fax, printer, etc.)
  • Punctual
  • Organized
  • Attention to detail
  • Adaptability/Ability to learn new software
  • Fast-learner/Self-starter
  • Effective communication with team members and patients
  • Ability to make patients feel welcome and comfortable
  • Always adhering to our core values: being a life-long learner, sweat the small stuff, being proactive, and going above and beyond.

COVID-19 vaccination is required.

Posted 3 months ago