Princess Dental Staffing

Dental Front Office Treatment Coordinator

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Permanent Dental Receptionist / Front Desk Job

Gilbert, AZ

Compensation

$21/ Hr +/ DOE

Work Days

Mon, Tue, Thu, and Fri

Experience Required

at least 1 year

Software Experience

Dentrix

Job Description

We are looking for a professional, polished and dynamic individual with experience in treatment coordination. The responsibilities of this position include developing treatment plans, scheduling appointments, preparing statements, submitting insurance claims, answering patient questions and working with referrals to specialty offices. This position also requires knowledge of dental systems.

To be successful in this position you must demonstrate attention to detail, time management and organizational skills; have highly developed written and oral communication skills and have the ability to remain composed in our fast-paced office. This position will provide exceptional coordination of care for the doctor’s patients while maintaining the deep connections that are being developed between the patient, the doctor and the team.

Treatment Coordinator Duties & Responsibilities

Preparing and presenting patient treatment plans
Scheduling treatment appointments
Customer service: answering phones, emails to/from patients, answering insurance and billing questions
Collecting patient co-pays or account balances
Preparing and submitting claims for payment by dental insurance and follow-up on outstanding claims
Coordinating and following up on referrals to specialty offices
Responding to patient concerns in a timely and professional manner

Treatment Coordinator Requirements