Who We Are

We are a modern, patient-focused dental practice committed to providing exceptional oral healthcare services to our community. Our state-of-the-art facility features advanced technology and equipment, creating an ideal environment for delivering high-quality dental care. Our team values compassion, professionalism, and continuous learning, ensuring our patients receive the best possible experience.

Who We're Looking For

We're seeking a highly motivated Dental Receptionist / Front Desk who shares our commitment to excellence in patient care. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work effectively in a fast-paced environment. Previous experience in a similar setting is preferred, though we welcome recent graduates from accredited programs who demonstrate enthusiasm and dedication to their craft.

Responsibilities

• Provide exceptional customer service and support to patients and colleagues
• Maintain strict adherence to infection control and safety protocols
• Collaborate effectively with cross-functional teams to deliver seamless patient experiences

Pay: $20.00 - $26.00 per hour

Job description:

Patient Coordinator & Insurance Verifier

We are seeking a highly organized and customer-focused Patient Coordinator & Insurance Verifier to join our dental team. This dual-role position is responsible for providing exceptional patient service while ensuring accurate insurance verification and benefit coordination. The ideal candidate will serve as a key liaison between patients, providers, and insurance companies, helping create a seamless patient experience from scheduling through treatment completion.

Key ResponsibilitiesPatient Coordination

• Greet and assist patients in a friendly, professional manner.
• Schedule, confirm, and manage patient appointments.
• Coordinate treatment plans and follow-up care.
• Answer incoming calls and respond to patient inquiries.
• Maintain accurate patient records and demographic information.
• Discuss treatment recommendations, financial arrangements, and payment options.
• Manage recall and reactivation programs to maintain patient retention.
• Collect and post patient payments as needed.

Insurance Verification

• Verify patient eligibility and dental insurance benefits prior to appointments.
• Contact insurance carriers to confirm coverage, deductibles, co-pays, annual maximums, waiting periods, and treatment limitations.
• Document insurance information accurately in the practice management system.
• Identify preauthorization requirements and coverage restrictions.
• Communicate estimated patient financial responsibility to patients and staff.
• Assist with claim follow-up and resolution of insurance discrepancies.
• Ensure compliance with HIPAA and confidentiality regulations.

Required Qualifications

• High school diploma or equivalent.
• Minimum 1–2 years of experience in a dental office, healthcare office, patient coordination, insurance verification, or related administrative role.
• Knowledge of dental terminology and dental insurance plans.
• Experience with dental practice management software such as Dentrix, Eaglesoft, Open Dental, or similar systems.
• Strong customer service, communication, and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Understanding of HIPAA regulations and patient confidentiality requirements.

Preferred Qualifications

• Experience with treatment plan presentation and financial coordination.
• Knowledge of dental billing, claim submission, preauthorizations, and insurance appeals.
• Bilingual skills are a plus.

What We Offer

• Competitive pay based on experience
• Paid sick time and PTO
• Retirement plan
• Bonus opportunities
• Dental Benefits
• Supportive team environment

Schedule:

• Full-time, four-day work week (approx. 35 hours)
• Monday–Thursday: 7:30 AM – 5:00 PM
• Friday: 7:30 AM – 2:00 PM (Alternating Mondays and Fridays off)
• There is the possibility for increased hours in the future.

Applicants must be able to consistently work the above hours.

If you are positive, professional and passionate about patient care, highly detail-oriented, and experienced in dental insurance and front-office operations, we encourage you to apply.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Referral program

Who We Are

We are a modern, patient-focused dental practice committed to providing exceptional oral healthcare services to our community. Our state-of-the-art facility features advanced technology and equipment, creating an ideal environment for delivering high-quality dental care. Our team values compassion, professionalism, and continuous learning, ensuring our patients receive the best possible experience.

Who We're Looking For

We're seeking a highly motivated Dental Receptionist / Front Desk who shares our commitment to excellence in patient care. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work effectively in a fast-paced environment. Previous experience in a similar setting is preferred, though we welcome recent graduates from accredited programs who demonstrate enthusiasm and dedication to their craft.

Responsibilities

• Provide exceptional customer service and support to patients and colleagues
• Maintain strict adherence to infection control and safety protocols
• Collaborate effectively with cross-functional teams to deliver seamless patient experiences

Our Practice Environment

Our modern facility is equipped with the latest dental technology and designed to create a comfortable atmosphere for both patients and staff. We maintain high standards of infection control and patient privacy while focusing on efficient workflows that allow our team to provide optimal care.

Role Requirements

We're looking for a skilled professional who can contribute to our team's success. The ideal candidate will have strong technical abilities, excellent patient communication skills, and the capacity to work independently while supporting team objectives. Recent graduates and experienced professionals are equally encouraged to apply.

Responsibilities

• Manage resources efficiently to optimize practice operations
• Maintain confidentiality and handle sensitive information appropriately
• Adapt to changing priorities while maintaining high productivity levels

Our Practice Environment

Our modern facility is equipped with the latest dental technology and designed to create a comfortable atmosphere for both patients and staff. We maintain high standards of infection control and patient privacy while focusing on efficient workflows that allow our team to provide optimal care.

Role Requirements

We're looking for a skilled professional who can contribute to our team's success. The ideal candidate will have strong technical abilities, excellent patient communication skills, and the capacity to work independently while supporting team objectives. Recent graduates and experienced professionals are equally encouraged to apply.

Responsibilities

• Manage resources efficiently to optimize practice operations
• Maintain confidentiality and handle sensitive information appropriately
• Adapt to changing priorities while maintaining high productivity levels

Our Practice Environment

Our modern facility is equipped with the latest dental technology and designed to create a comfortable atmosphere for both patients and staff. We maintain high standards of infection control and patient privacy while focusing on efficient workflows that allow our team to provide optimal care.

Role Requirements

We're looking for a skilled professional who can contribute to our team's success. The ideal candidate will have strong technical abilities, excellent patient communication skills, and the capacity to work independently while supporting team objectives. Recent graduates and experienced professionals are equally encouraged to apply.

Responsibilities

• Manage resources efficiently to optimize practice operations
• Maintain confidentiality and handle sensitive information appropriately
• Adapt to changing priorities while maintaining high productivity levels

Our office is a small one doctor private PPO practice.  We have six team members including 2 hygienist.

Front office responsibilities include AR, treatment plannning, reception, recare, insurance verification and breakdowns, and general front office work.  Would like someone with experince with reports, insurance, aging, continuing care, sending pre-estimates etc.

Benifits can include:  8 paid holidays, sick pay, PTO, bonus program, 401K and health insurance.

Office hours Monday 8-5, Tuesday, Wednesday, and Thursday 7-5.

Must have experience with front office and know dentrix or please do not apply.

Cross trained as an assitant is a plus

Our Vision

Our modern facility serves as a hub for comprehensive oral health services, combining advanced technology with warm, personal care. Our team embraces continuous learning and collaborative problem-solving to deliver truly exceptional patient outcomes.

Professional Growth Opportunity

Join our forward-thinking practice where every team member plays a vital role in shaping our success. We seek individuals who thrive in dynamic environments and are passionate about staying at the forefront of dental care. Whether you're early in your career or looking for a new challenge, we offer the resources and support needed to achieve professional excellence.

Core Duties

• Implement and maintain established practice policies and procedures
• Support continuous learning and professional development within the team
• Contribute to maintaining a clean, organized, and safe working environment

• Minimum of 5 years of dental front office experience required.
• Must have a strong understanding of dental terminology.
• Open Dental software experience is required.
• Excellent communication and organizational skills.
• Exceptional customer service with a warm, professional attitude.
• Ability to multitask in a fast-paced environment.
• Team player with a positive attitude and strong work ethic.

Responsibilities include, but are not limited to:

• Answering and managing incoming phone calls.
• Greeting and checking patients in and out.
• Posting completed treatment accurately.
• Scheduling patient appointments.
• Collecting patient payments.
• Maintaining accurate patient records.
• Assisting with other front office duties as needed.                                                                              If you are dependable, motivated, detail-oriented, and enjoy providing outstanding patient care, we would love to meet you! Join our upscale dental office and become part of a team dedicated to providing exceptional patient care and creating outstanding patient experiences.