Treatment Coordinator for Beverly Hills Orthodontic Office

Permanent Dental Receptionist / Front Desk Job

Beverly Hills, CA

Job Description

Join Our Team as a Treatment Coordinator at a Premier Orthodontic Practice in Beverly Hills!

Are you…

A people-lover at the core, with the uncanny ability to read and connect with individuals from all walks of life? Fueled by a relentless passion to bring out the aspirational desires in everyone you meet? A master communicator who can artfully paint the picture of a brighter, confident future with orthodontic treatment? Organized, self-driven, and always hungry for that next challenge?

If so, we invite you to join our team at our prestigious orthodontic practice in the heart of Beverly Hills!

About Us:
At our office, we pride ourselves on providing exceptional orthodontic care in a warm, welcoming, and state-of-the-art environment. Our team is dedicated to delivering personalized treatment plans and unparalleled service to our patients, ensuring they achieve the smile of their dreams.

Your role in our mission is to build genuine connections with new patients, tapping into the innermost aspirations of each patient and aligning our treatments to bring those dreams to life. 

Position Overview:
We are seeking a highly motivated and personable Treatment Coordinator to join our team. As a Treatment Coordinator, you will be the first point of contact for our patients, guiding them through their orthodontic journey from initial consultation to treatment completion. You will play a crucial role in ensuring a seamless and enjoyable experience for our patients while supporting our orthodontists in delivering outstanding care.

Key Responsibilities:

• Welcome patients with a warm and friendly demeanor, making them feel comfortable and valued from the moment they walk through our doors.
• Conduct thorough consultations, explaining treatment options, procedures, and financial information in a clear and understandable manner.
• Coordinate appointments, ensuring efficient scheduling and follow-up to accommodate patients' needs and preferences.
• Collaborate closely with our orthodontists and clinical team to ensure seamless coordination of patient care.
• Maintain accurate patient records and documentation, ensuring compliance with privacy regulations and practice protocols.
• Provide exceptional customer service, addressing patient inquiries and concerns with empathy and professionalism.

Qualifications:

• Previous experience in a dental or orthodontic sales/treatment coordinating required. We are willing to train the right candidate who possesses a strong desire to learn and grow, but you must have the ability to command the patient's attention during a treatment plan/fee presentation.
• Excellent communication skills, with the ability to effectively convey complex information to patients of all ages and backgrounds.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
• Positive attitude, team player mentality, and a genuine passion for helping others achieve their best smiles.
• Proficiency in dental software systems and basic computer skills (microsoft word, google drive, docusign, excel/spreadsheets).
• Knowledge of orthodontic insurance billing is a plus!

Benefits:

• Competitive compensation package with opportunities for bonuses and incentives.
• Comprehensive training and ongoing support to help you succeed in your role.
• A positive and collaborative work culture where your contributions are valued and recognized.
• Opportunities for professional development and continuing education.
• Access to cutting-edge technology and resources to enhance patient care.

Join Our Team:
If you are ready to take your career to the next level and become part of a dynamic team dedicated to excellence, we want to hear from you! Please submit your resume and a cover letter highlighting why you would be the perfect fit for this position.

This is more than a job. It’s a chance to be part of stories that last a lifetime. If you have the spirit, the passion, and the drive, then our office is your stage. Let's write history together.