Employer FAQ

How does the free trial work?
To start your free trial, create an account and choose the Plus Plan trial option. Only the Plus Plan is free to try for 30 days. After 30 days, you may continue on the Plus Plan, upgrade to the Premium Plan or cancel.
How do I create an account?
You can create your Princess Dental Staffing account by using the Register tab. For more information on getting started, please watch the video tutorial titled How it Works.
How do I purchase a plan subscription?
To purchase a plan subscription, you'll need an account. After your account has been created, you will be prompted to choose a plan to access our services. A credit card is required to purchase a plan. You can modify or cancel your plan selection at any time. To learn more about plans, watch our Plan Selection video turorial located on our Pricing page. If you are not prepared to choose a plan when you register, you can select a plan later in your Account Settings.
How does billing work on Princess Dental Staffing?
Princess Dental Staffing subcription plans are charged on a monthly or yearly basis, depending on the plan you choose. Plans renew on their renewal date, displayed in your Account Settings.
If I choose the free Plus plan 30 day trial, what happens when the trial ends?
At the end of your Plus plan trial period, your enrollment with the Plus plan will automatically continue. To avoid this continuation, simply cancel the trial prior to its end. An email notification will be sent 3 days prior to the end of your free trial, detailing your options. Plan enrollment can be accessed and changed at any time using your Account Settings.
How do I change or cancel my plan later on?
Plans can be changed or canceled at any time using your Account Settings. Select Billing and Plans and follow the onscreen instructions.
What benefits do I receive when upgrading plans?
Our Basic free plan allows simple but non functional exploration of our candidates and site features. Upgrading to the Plus plan enables you to book unlimited temps using our Book a Temp platform. The Premier plan includes the Plus plan ability, as well as enabling unlimited access to candidate Resumes and Job Postings.
How do I book a temp?
To utilize our temporary service, you must be subscribed to a paid plan. Once enrolled, simply use the Employer Services menu tab and choose Find a Temp. From there, simple on screen instructions will guide you through the process. You can track your job's progress using your My Jobs menu tab.
What happens if no one accepts my temporary job request?
We will alert you the day before your job date if none of your selected candidates have accepted your position. We recommend that you sign in periodically to review the status of your temporary job using your My Jobs menu tab as your job date approaches.
How do I download resumes?
To access and download candidate resumes, you must be subscribed to our Premier plan. Once enrolled, simply use the Employer Services menu tab and choose Search Resumes. From there, simple on screen instructions will guide you through the process. Your downloaded resumes will accrue on your My Resumes page, and remain there for 30 days.
How do I post a job?
To post a job, you must be subscribed to our Premier plan. Once enrolled, simply use the Employer Services menu tab and choose Post a Job. From there, simple on screen instructions will guide you through the process. You can view applicants who've applied to your posted jobs at any time by using the menu tab My Jobs.
Are candidate licenses verified?
Yes, dentist and dental hygienist licensure is verified before activating candidate profiles on our site. Licenses are re-verified every time a license expires. However, state licensing boards do not notify us when a license is suspended or revoked mid-term. Therefore, we cannot guarantee that at any given time a candidate license is in good standing. You may check your local state licensing board to inquire the current license status for any particular candidate.
What does it mean when I see that a candidate is "Recommended" or "Highly Recommended"?
The tags Recommended and Highly Recommended featured in certain candidate profiles represent a concensus reported to us by employers who have utilized the candidate in the past. It is not an expressed opinion of Princess Dental Staffing.
What is the fee when I hire someone?
Great news! There is never a fee to hire a candidate with Princess Dental Staffing. Hire who you want, when you want. We charge nothing extra.
Can I sign up multiple offices under one account?
Yes. When registering, you'll have the option of adding up to 2 additional offices to your account. If you wish to add additional offices later on, simply do so accessing your My Employer Profile.
Do you rank your Candidates?
Generally speaking, the candidates best suited to satisfy your search criteria show up on top of your search results. A complex algorithm that incorporates many factors and behaivors determines the candidates organic order. You will be able to contribute to this rating system by reviewing candidates yourself. Keep an eye out for emails inviting you to rate candidates that have been to your office. Don't worry, all ratings remain confidential to your account and are never publicly displayed.
How do I report a problem?
Contact your local representative by phone or email. Contact information is found on the Contact Us page.
How do I cancel my account?
You can cancel your account at any time in your Account Settings.