Princess Dental Staffing
Dental Receptionist / Front Desk needed in our dental office
- Permanent Dental Receptionist / Front Desk Job
- Irvine, CA
Compensation
$18-22/hourWork Days
Mon, Tue, Wed, Thu, and FriExperience Required
at least 1 yearSoftware Experience
Open DentalJob Description
mend dental
Our goal is to provide simple, honest dental care to our patients. We want to make dental visits enjoyable and something for our patients to look forward to. What we’re looking for in a team member is someone who can help us with this goal by being great at customer service, a fast-learner, and someone who fits in with our team. Please submit your application so we can find out if we’re the right fit for each other!
The tasks and duties of this position include, but are not limited to:
- Greeting patients as they arrive and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Maintaining and updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verify insurance eligibility and benefits as needed
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
- Handle office documents in an organized and timely manner
- Follow office protocols as they are discussed as a team
- Should possess the following skills/qualities:
- Professionalism
- Customer Service
- Telephone etiquette/operations
- Tech-savvy (computer, fax, printer, etc.)
- Punctual
- Organized
- Attention to detail
- Adaptability/Ability to learn new software
- Fast-learner/Self-starter
- Effective communication with team members and patients
- Ability to make patients feel welcome and comfortable
Will provide training for the following tasks:
- Inputting dental treatment plans into Open Dental
- Proper coding for dental procedures
- Dental terminology
- Presenting treatment plans to patients
- Answering questions patients may have about their treatment, whether it be clinical or financial
- Presenting different payment options to patients, including financing or in house payment plans
- Proper phasing and scheduling of dental treatment
Posted over 1 year ago
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