Dental Receptionist / Front Desk needed in our dental office

We prefer a  dental office front office employee that assists all staff in any way possible to become more efficient, productive, and competent, thus helping to create a highly profitable practice that delivers excellent services to our patients.

Ideal candidate must maintain a high level of competence and integrity that is not only witnessed, but mirrored by all staff. We expect the office manager to work along the practice owner to set the bar for competence and integrity. Our busy ethical family practice is looking to add a competent Dental Office Manager that is able to run the practice more efficiently and provide outstanding patient care while increasing profitability.

The ideal candidate will be friendly, outgoing, ethical and highly organized. (S)he will take over all management duties of the front office, including reception and dental assisting professionals. Having an excellent interpersonal skills as well as the ability to multi-task in a fast-paced, high-energy environment is a must. Candidate must have at least 3 years of dental office management experience.

Candidate will be required to provide previous employers' contact information as references, and will be subject to background checks, and drug test. Inability to meet job expectations will result in immediate termination. We only encourage highly qualified candidates with sufficient experience to apply.

Must Have:

• 3+ years of dental Billing/ TC experience
• Excellent critical thinking and problem solving abilities
• Excellent work ethics and moral values
• Excellent Treatment coordination and sales skills
• Extensive experience and knowledge of dental insurance billing (PPO and Medical)
• Excellent customer service and leadership skills
• Excellent communication skills
• Extremely Organized and meticulous
• Ability to multi-task efficiently, and create systems and checklists
• Ability to Grow the business, and increase Production and Collection
• Ability to generate relevant growth forecasts and reports
• High school diploma
• Proficient in Dental Software (Dentrix Ascend), Microsoft office Word, Excel & Outlook

Required Skills:

• Excellent organizational, verbal and written communication skills
• Create, establish and manage internal office protocols and procedures to ensure office efficiency
• Greet and serve all patients as they arrive (or direct other staff to do same)
• Maintain the dental office budget, general ledger and accounting systems
• Motivate office personnel to serve patients
• Oversee the processing of insurance and secondary insurance claims
• Assist patients with applying for credit and other financial assistance
• Provide the Dentist with administrative and practical support when asked
• Ability to utilize computer, copier, fax, credit card machine, etc
• Problem solving and critical thinking abilities
• Able to present and consult financials of treatment plan
• Strong team player
• Able to educate and improve himself
• Punctual, disciplined and organized
• Ability to set goals for office staff and meet them in a timely manner
• Excellent interpersonal skills as well as the ability to multi-task in a fast-paced, high-energy environment
• Personable and high energy communicator under all circumstances

Preferred Skills:

• Spanish is a plus
• Dental assistance experience is a plus
• Accounting experience
• Able to take X-Ray
• CPR Certified
• Immunization history to Hepatitis B and HIV
• Able to work on weekends

Job Type: Full-time

Salary: $22.00 to $30.00 /hour