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Front Desk needed in our dental office

W.R. Blackwelder D.D.S.,Inc.
Rowland Heights, CA  •  Permanent Job

Work Days
Mon, Tue, Wed, and Thu
Software Experience

W.R. Blackwelder DDS Inc.

Dental Front Desk – 30-32 hrs/week, Mon-Thurs

About Us & General Statement of the Job:

Please Note: Working hours for this role will be Mon/Tues/Thurs 9am-5pm, Wed 9am-6pm (30-32hrs per week)

Dr Blackwelder DDS and staff have been dedicated to providing the highest quality dental care to patients of the Southern California area for over 37 years! We pride ourselves in our patient centered approach to dentistry, always keeping our patient’s needs and comfort at the forefront of everything we do. Between our unique approach, and an array of cutting-edge dental services, we have established ourselves as a dental brand-of-choice for our patients, their families and our community.

In this role you will run  the administrative functions  for a small, but close-knit private dental practice. You will help ensure an A-class patient experience from start to finish, while juggling a handful of critical administrative projects that keep the office running. We are looking for a self-starter who enjoys finding creative ways to improve on processes and taking initiative on projects. If you’re looking for a high-impact role that will directly influence the success of the business, we’d love to hear from you!

What you’ll do:

- Answer phone calls and field inquiries from current and prospective patients regarding appointments, services, and pricing.

- Schedule appointments for patients and finalize schedule for the doctor each day.

- Collect fees and copays, initiate pre-authorizations, and bill insurance carriers for services completed.

- Perform data entry tasks for patient and insurance information.

- Maintain filing systems and keep patient records up to date.

- Coordinate our patient mailing and recall system to ensure a constant flow of appointments.

- Manage the office’s social media handles and post new content as appropriate.

- Touch base with patients and collect on outstanding accounts.

- Maintain cleanliness of the office facilities and complete other ad hoc projects as needed by the doctor.

What you’ll bring:

- High degree of proficiency with a dental practice management software (ie. Dentrix, Eaglesoft, etc.) We use Dentrix!

- Experience working with and interacting with common insurance carriers within healthcare.

- Intermediate to advanced computer/software skills: MS office, Dentrix, email communication,

- 2+ years’ experience performing in an administrative capacity.

- Ability to work independently and with minimal supervision or direction.

- Reliable transportation to the Rowland Heights area.

What we can offer:

22-25 DOE

- Fridays OFF

- Accrued Paid time off depending on tenure

- A robust and challenging work environment

For immediate consideration please email your resume and contact information to

WR Blackwelder DDS Inc. is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics

Posted about 2 months ago