Exceptional front desk / appointment coordinator needed

We are looking for a front desk coordinator to join our outstanding surgery team.  Excellent communication skills, the ability to multi-task, and a strong organizational mindset are essential to this role.  A reliable presence and a strong work ethic is also critical.  The office has a digital workflow so experience with specialty practice management software such as DSN or Carestream would be desirable in addition to strong general computer skills.  Ultimately, we are seeking the right individual who can fit into a culture of responsibility and performance while promoting a fun and positive work environment. 

Essential Duties: 
Greets visitors and patients entering the practice and alerts appropriate staff
of patient arrivals.
Answers telephone, routes calls, provides information, and takes messages
in accordance with practice procedures.
Schedules and adjusts patient appointments to maximize the patient care and
reach practice profit target. Manages the daily, weekly, and monthly calendar
to meet the practice production and collection goals.
Establishes, maintains and keeps patient files and records up to date (i.e.
address, phone number, insurance information, etc.).
Communicates with patients regarding financial options. Reconciles financial
records by receiving and recording patient payments.
Prepares correspondence, memos, condolence letters, and other documents,
as requested by doctor.
Uses computer, fax, or courier service to transmit information or documents
when requested.
Keeps the front desk and reception areas clean. Organizes magazines to
keep current and neat. Waters the plants.
Performs necessary duties associated with checking patients in and out.
Record treatment information in the patient's chart. Enter type of treatment
planned for the next appointment, and the amount of chair time, doctor time
and assistant time needed.
Produces the doctor's call list and provides to the doctor each day, as
necessary.
Calls patients the day before to remind them of a scheduled appointment
time, or monitors the automatic communication system and maintains accuracy.
Adheres to all safety and health regulations.
Monitors the schedule regularly, adjusts the schedule as necessary, and
reschedules patients as needed.
During morning huddles, reports on production results, addresses problems
that occurred, and evaluates patient flow from the previous day. Updates
staff on the status of the current day’s production goals, and identifies
scheduling gaps.

Job Type: Full-time

Benefits:

Schedule:

Experience:

Location:  Biltmore Area