Princess Dental Staffing

Dental Receptionist / Front Desk needed in our pediatric dental office

Sorry, this permanent Dental Receptionist / Front Desk job is no longer accepting applications, but we have many temporary and permanent positions available. Search our open positions to find one that's right for you!

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Permanent Dental Receptionist / Front Desk Job

Mission Viejo, CA

Compensation

$22.00 - $25.00 / hour DOE

Work Days

Mon, Tue, Wed, and Fri

Software Experience

Dentrix

Job Description

Come join our fun and friendly team! We are looking for a receptionist to work as part of a 4 person reception team in a busy pediatric dental practice. Your primary roles would be to help dismiss patients, schedule appointments utilizing Dentrix management patient software, collect patient co-pays and provide customer service to our patients who call the office.

Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.

We can't wait to meet you!!

Responsibilities

Exercise good teamwork and partner with team to create good patient experience
Dismiss patients at the conclusion of their visit
Present treatment to prospective patients and overcome objections
Present fees and give estimates of treatment
Document financial arrangements and commitments to pay
Manage patient financials throughout treatment
Answer patient questions and handle patient complaints, manage patient relations, investigate patient concerns and educate patients of procedures
Maintain a full schedule by reaching out to our patient base to help them schedule their next visit.
Answer incoming phone calls and take care of the need presented
Maintain office HIPAA and security protocols by following established procedures and controlling access via the reception desk
Perform insurance verifications
Manage email and text communications utilizing Outlook, Weave and Dental Intel platforms

Skills

Proven work experience as a dental receptionist
Proficiency in Dentrix patient management software
Knowledge of dental insurance and benefits coordination
Hands-on experience with office equipment (e.g. fax machines and printers, text messaging and email)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude