Dental Receptionist / Front Desk in Scottsdale, AZ

Permanent Dental Receptionist / Front Desk Job

Scottsdale, AZ

Job Description

Insurance Specialist Summary: The Insurance Specialist primary responsibility is to facilitate our patient’s treatment from presentation to completion. This includes ensuring the patient understands their treatment plan and financial options, setting up financial arrangements, coordination of appointments, following up with unscheduled treatment and pending insurance claims. Please have at least 1-2 years experience in dental field. Candidates with Dentrix knowledge will have priority. Essential Duties and Responsibilities include the following: Answer phones and address patient’s needs accordingly Verifies all patients’ insurance eligibility prior to appointment. Follow up on pending insurance claims Schedule patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment. Manage virtual consults , follow up w/ potential patients, call patients who have already been consulted, schedule Smile Design / 24 hr Smile appt Manage the hygiene schedules to achieve utilization goals through efficient use of appointment time. Assist with treatment estimates Assist patients with financial arrangements / options CareCredit Expert File all patient paperwork Assist with checking patients out. Assist in End of Day - check chart notes for each patients Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors. Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patient’s records. Follow and demonstrate commitment to company policies, professional expectations, and standards. Other duties may be assigned