Treatment Coordinator - East Columbus Periodontic & Implant Dentistry - East Columbus Periodontic & Implant Dentistry - Reynoldsburg, OH

At Eastern Columbus Periodontics & Implant Dentistry, we love helping our patients develop optimal oral health and functional, beautiful smiles. Our Doctors, along with our team, use leading-edge treatments and state-of-the-art technology, to ensure the most comfortable treatment for you. Our practice focuses on delivering personal care, and developing individual treatment plans based on each person’s unique needs. We emphasize preventive care and patient education; we want you to understand why it’s important to keep your mouth healthy and how to do it.
To learn more about our office, check out our website here: eastcolumbusperio.com
Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit. By joining our team, you will have:

Work Life Balance (Monday-Thursday 7:30am-4pm, Friday 7:30am-2pm)
3 weeks PTO & 8 Paid Holidays
Paid Parental Leave
Medical/Vision/Dental Benefits
401k Match
Professional Growth and Career Advancement Opportunities

Key Responsibilities

Build patient relationships and provide exceptional customer service by creating a calm and warming environment.
Act as a liaison or case manager between the practice and the patient. 
Review treatment plan with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment 
Collect payments and copays. 
Monitor, schedule, and call patients to fill any Doctor or Hygiene openings.
Ensure that patients with outstanding balances are informed of the practice’s financial policy.  
Schedule new patients within two to four days of their initial call. 
Ensure that all patient records are current and accurate. 

Qualifications

Customer service/sales experience
Dental office experienced (preferred)

Additional information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
No nights
No weekends

Work Location: In person

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