Dental Front Office Coordinator - Johnston Family Dentistry - Johnston, IA

Front Office Administrator – Join an Exceptional Team in Johnston, Iowa
Johnston Family Dentistry—a privately owned, patient and team centered dental practice, is looking for a standout individual to join us as a Front Office Administrator.
This is an opportunity for someone who values a warm, supportive work culture, takes pride in delivering excellent patient experiences, and thrives in a role that blends professionalism with purpose.
Why You’ll Love This Role:

Great Schedule: Monday–Thursday only. No Fridays! No weekends! No late evenings! (Opportunity for more hours if desired)
Positive Environment: Work with a team that genuinely enjoys supporting each other.
Comfortable Pace: We prioritize quality over quantity.
Compassionate Dentist: Work for a dentist that values pare care and team well-being.
Growth Opportunity: Ability to grow and expand your role as the practice grows.

Description & Responsibilities:

Greet patients warmly and ensure a smooth check-in/check-out experience.
Manage appointment scheduling, confirmations, and daily flow.
Manage patient communications, including phone calls, texts, emails.
Verify insurance benefits and process claims accurately.
Collect co-pays and accounts receivable.
Maintain and update patient records.
Communicate effectively via phone, text, and email.
Run and manage daily, weekly and monthly reports.

What We’re Looking For:

Prior experience in a dental office preferred (front office or clinical).
Familiarity with dental practice management software (Dentrix experience is a plus).
An organized individual that is detail-oriented and can manage multiple tasks effectively.
A compassionate communicator with excellent customer service skills.
Someone who values being part of a team and also shines independently.

This is a great opportunity for a dental assistant that would like to transition to an office administrator role or work in a clinical/administrative hybrid position.
If you’re motivated, organized, and ready to become part of our family, we’d love to hear from you. Apply today and see why Johnston Family Dentistry is such a great place to be a part of.
Job Type: Full-time
Pay: $20.00 - $29.00 per hour
Expected hours: 36 – 40 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift
No nights
No weekends

Work Location: In person

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