Dental Receptionist / Front Desk needed in our dental office

Permanent Dental Receptionist / Front Desk Job

La Jolla, CA

Job Description

• Greetings all patients with as they arrive welcoming smile and answering the phones in a timely and friendly manner 
• Checking in and checking out patients 
• Scheduling and cancelling patient appointments
• Translating dental services into proper billable codes
• Re-care calls when needed
• Office duties including document filing, scanning, and creation
• Completing and filing insurance forms and dental billing records
• Organization, time management and multitasking abilities
• An understanding of dental office procedures and workflow
• Computer literacy in basic applications like email and Microsoft Office, Microsoft Word
• Creating payment plans in consultation with dental staff and patients
• Processing payments upon the rendering of dental services
• Preparing and submitting claims for payment by dental insurance
• Ascertaining why claims have been rejected and implementing corrective measures
• Updating patients' personal and health insurance details, as needed

• High school diploma or equivalent
• Prior experience as a dental biller, preferably in a dental practice
• Familiarity with ADA codes will be advantageous
• Excellent organizational skills and attention to detail
• Outstanding written and verbal communication skills
• Top-notch interpersonal skills with a commitment to excellent customer service
• Capacity to work with sensitive patient information while maintaining confidentiality

• High school diploma or GED
• Certification in office administration, or related fields is advantageous
• Proven experience working in a dental office
• Sound knowledge of dental terminology
• Proficient in dental practice management software (Dentrix)
• Working knowledge of general administrative practices
• Good telephone etiquette
• Exceptional organizational skills
• Excellent customer service skills