Dental Front Desk Receptionist needed in our pediatric dental office

We are looking for an experienced and compassionate dental front office receptionist to join our team. The ideal candidate will have excellent communication skills, a passion for working with parents and children, and a strong commitment to providing quality customer service.

Responsibilities:

- Appointment scheduling
- Greet all patients using SCRIPTS and office protocol, answer and manage all incoming calls.
- Confirm appointments and fill in cancellations and no-shows.
- Verify and update patient information, inform patients of policies, enter data into the system.
- Dental Insurance management, including verification and eligibility, patient financial responsibility determination, time of service collections, pre-determinations
- Explain dental treatment to parents and review treatment estimate
- Collects co-payments, balances & able to explain dental coverage at time of service.
- Consistently Check voicemails, emails, text messages & Fax.