Front Office Administrator needed in our dental office

Permanent Dental Receptionist / Front Desk Job

San Diego, CA

Job Description

Our outstanding dental practice is seeking an exceptional Front Desk Administrator for an opportunity to join our dedicated team.

Who We Are

We are a small Family Dental Practice with a goal of providing excellent quality  dental care with compassion and great patients who are willing to be educated to for lifetime of great oral health. 

Who We're Looking For

Our dental practice is looking for an experienced dental front desk administrator with a commitment to providing exceptional patient care to support our office team. Our ideal candidate has outstanding customer service skills, experience in dental office management, treatment coordination, scheduling, charting, and billing. 

Responsibilities

• Greets, responds quickly and effectively to needs of patients and guests
• Collects all necessary fees and deductibles at check in
• Provides follow up confirmation of appointments for patients who failed to do so electronically
• Responsive on phone calls and emails.
• Resolve patient issues in accordance with company policies
• Manage patient scheduling and direct patient flow
• Maintains the flow and paperless environment within the dental office
• Understand treatment plans
• Coordinate with insurance companies to ensure claim completion
• Compliant with company policies and procedures
• Ensure records are stored securely and in compliance with privacy regulations
• Maintain professional appearance and functionality of office
• Create and contribute to a supportive team environment
• Schedules appointments using the dental appointment software.
• Responsible for daily completion of insurance verification
• Provides patient eligibility screening utilizing eligibility software.
• Processes patient referrals as needed
• Monitor the schedule throughout the day to insure that all runs smoothly, adjust the schedule as necessary
• Make sure that there are open times in the day to provide flexibility or time for emergencies.
• Reschedule/schedule unexpected appointments and no shows
• Adhere to all the safety and regulations.
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