Smiley Front Office Team Member

Are you passionate about helping people access quality dental care with a smile? Do you want to be part of a team that prioritizes patient well-being and satisfaction? If your voice exudes warmth over the phone and you thrive in a supportive work environment, we have a fantastic opportunity for you in Queen Creek!

About Us:

We are a brand-new dental practice led by a seasoned doctor with over 30 years of experience. Our approach is all about honesty, integrity, and delivering the most gentle and effective treatments. We don't believe in overdiagnosing or pushing unnecessary treatments on our patients. Instead, we focus on educating them and letting them make informed decisions about their dental health. We take pride in providing one-on-one care, virtually eliminating wait times. Our mission is to transform the dental experience, making it one of our patients' favorite places to be.

Core Values:

It's YOUR Time Dental's core values, spell GENTLE,  to reflect a commitment to excellence and care:

Generous: Being generous we are interested in doing what is best for others insomuch that we would rather be the one “taken advantage of” rather than be perceived as having taken advantage of another. We look for what we can give rather than what we can get and love to give and do more than is expected.

Enthusiastic: Our enthusiasm fuels our dedication to providing top-notch dental care and creating a positive, fun, vibrant environment.

Nurture: We nurture by looking for opportunities to help others grow, improve, and learn. Being empathetic empowers us to be helpful in getting others to reach their potential.

Team: As a member of the team we understand sometimes we need to lead and sometimes we are more helpful as a supportive follower. We look for opportunities to teach and are happy to coach when we can help others. When others are able to help us improve we are great students and excited for someone to coach us.

Legacy: We realize we may not be with this practice forever and want to make sure we will always be proud of what we did in our time with the practice. In order to do this we are future facing and do what is and will be best for the practice, patients, and team

Ethical: Our ethics make sure we follow the golden and platinum rules caring for everyone as if they are a cherished family member. We do for others what we would have done to us if we were in the same situation, always willing to err on the side of doing what is best for others. This way we can confidently go anywhere and meet anyone without fear of embarrassment.

These values not only define who we are but guide us in delivering exceptional dental services and creating a welcoming and trustworthy atmosphere for our patients, practice, and team members.

Position Details:

- We currently serve patients four days a week, with the potential for phone duties on Wednesdays, offering full-time hours.
- While familiarity with Dentrix and Weave is beneficial, it's not mandatory, as we use these tools uniquely to enhance the patient experience.

We Offer:

- Competitive benefits package, including health insurance, paid sick days, paid holidays, 401k, and dental care for you and your family.
- A welcoming and friendly work environment.
- Ongoing training and support.

Responsibilities:

As a Smiley Front Office Team Member, your primary responsibilities include:

1. Assisting patients in accessing the care they need and desire.
2. Making every patient feel welcome and valued as an individual.
3. Guiding patients in maximizing their insurance benefits.
4. Scheduling appointments that suit patients' needs.
5. Ensuring patients don't exchange a dental issue for a financial one.
6. Cultivating a comfortable and welcoming atmosphere.

You'll also be handling typical front office duties that contribute to the success of the team and the satisfaction of our patients.

How to Apply:

If this position aligns with your values and aspirations, we encourage you to learn more about us. You can explore our vision and experience by checking out Oroville Gentle Dentistry, where we've been making a difference for over 18 years. If you're excited to be part of our team, please send your resume and a brief 60-second video introducing yourself to HR@ItsYOURtimeDental.com. We will reach out to you if we are interested in taking the next step together.

Best of luck in your application, and we look forward to welcoming you to our dedicated team!

Dr. Parrott