Dental Receptionist / Front Desk needed at Gilbert Modern Dentistry

Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework

Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient

Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs

Executes the HC Handoff in partnership with each clinician on every exam patient

Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget

Professionally overcome common patient objections to starting treatment

Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment

Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office

Active participant in daily morning huddles, monthly team meetings and any other meetings as required

Thorough understanding of business imperatives and how the role directly impacts metrics and results

Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework

Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care

Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always

Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies

Other duties and responsibilities as assigned