Dental Treatment Coordinator

Permanent Dental Receptionist / Front Desk Job

Long Beach, CA

Job Description

Job Title: Dental Treatment Coordinator
Location: Long Beach, CA
Employment Type: Full-Time, Part time, temporary

About Us:
At Listiyo Family Dental, we are dedicated to providing exceptional dental care in a compassionate and patient-focused environment. We are looking for a highly organized and personable Dental Treatment Coordinator to join our growing practice and ensure the highest level of patient care and satisfaction.

Position Overview:
The Dental Treatment Coordinator is a key part of our team, responsible for facilitating seamless communication between the dental team and patients regarding treatment options and financial arrangements. This role ensures patients understand their treatment plans, benefits, and payment options, contributing to an overall positive experience.

Key Responsibilities:

• Clearly explain proposed dental treatment plans, procedures, and associated costs to patients.
• Provide detailed information on financial arrangements, insurance benefits, and payment options.
• Coordinate patient appointments and ensure treatment scheduling aligns with provider availability.
• Verify insurance coverage and coordinate pre-authorizations for treatments.
• Maintain accurate patient records, including treatment acceptance, billing, and insurance submissions.
• Collaborate closely with the dental team to ensure efficient workflow and high-quality patient care.
• Follow up with patients regarding treatment acceptance and address any concerns or questions.

Qualifications:

• Minimum of 5 years of experience as a Dental Treatment Coordinator or in a related dental role.
• Strong understanding of dental terminology, procedures, and insurance processing.
• Excellent verbal and written communication skills with a patient-centric approach.
• Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft).
• Ability to work efficiently in a fast-paced environment and handle sensitive patient information with discretion.
• High level of professionalism, organization, and attention to detail.

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional growth and development within a supportive team.