Dental Front Desk Receptionist - Smilebliss - Cypress, TX

SUMMARY OF POSITION: This position is responsible for assisting with all business functions while assuring that patients receive the highest quality of care. Front desk rep who role is primarily the front desk rep. Areas of responsibility include, but are not limited to:

Implement Office Processes
Support Patient Services and Manage Schedule
Maximize Production and Collections
Assist with Inventory of Business Supplies
Promote through Internal Marketing and Lead Management

Must be bilingual.
Treatment Planning is a plus!
RESPONSIBILITIES
1. Always promote the orthodontist and practice. Display a pleasant and professional appearance and personality.
2. Greet and welcome patients in a friendly, professional manner. Treat patients with genuine care and concern at all times.
3. Participate in “morning huddles” to review daily schedule, recognize opportunities to maximize productivity, intercept foreseeable problems, and generate Doctor/Team cohesiveness.
4. Answer all incoming calls and handle them appropriately.
5. Assist the Bliss Advisor and Bliss Coordinator with additional duties as needed.
6. Check patients out and post procedures reflecting treatment completed for service date.
7. Work closely with the clinical team to monitor patient flow and remain on time throughout the day.
8. Notify the clinical team of changes (emergencies coming in, canceled appointments, etc.) throughout the day.
9. Check and respond to all emails and voicemails throughout the day.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Schedule:

8 hour shift
Monday to Friday

Work Location: In person

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