Front Office Dental Receptionist/ scheduler - Dental office of glendale - Glendale, CA

OverviewWe are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a welcoming environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced setting.
Responsibilities

Greet patients and visitors warmly, providing them with necessary information and assistance.
Manage incoming calls using phone systems, directing calls appropriately and taking messages as needed.
Schedule appointments and maintain the appointment calendar for medical professionals.
Collect patient information, including health history and insurance details, ensuring accuracy in data entry.
Handle patient inquiries regarding services, procedures, and insurance coverage.
Assist with health information management tasks, including maintaining patient records in compliance with privacy regulations.
Support billing processes by understanding medical coding, Medicare guidelines, and dental terminology.
Collaborate with healthcare providers to ensure seamless patient service and care coordination.
Maintain a clean and organized front desk area.

Skills

Proficiency in health information management practices and medical terminology.
Familiarity with Medicare processes and coding practices is preferred.
Strong office skills including data entry, scheduling, and record keeping.
Excellent customer service skills with the ability to communicate effectively with diverse populations.
Experience using phone systems for managing calls efficiently.
Bilingual abilities are a plus, enhancing communication with a broader range of patients.
Ability to work independently as well as part of a team in a busy healthcare environment.

Join us in making a positive impact on our patients' experiences through exceptional service at the front desk!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:

401(k) matching

Schedule:

8 hour shift

Work Location: In person

Read More