Dental Front Desk - Novak Dental - Vero Beach, FL

We are expanding!
Novak Dental is a family owned dental office in Vero Beach, FL. We are professional, supportive and inclusive.
Our work environment includes:

Modern office setting
Growth opportunities
Safe work environment

We are looking for an experienced front desk coordinator who loves being optimistic, enjoys problem solving and is proactive.
Our benefits include two weeks accrued paid vacation, one week paid sick time (for employee/children), health insurance (50% contribution), 401K contribution, dental coverage for employee and immediate family, continued education assistance, and opportunity for growth within.
If you are optimistic, energetic, proactive, and a problem solver, please e-mail your resume to nnovak@novakdental.com or text to (561)674-2161 to schedule a visit/discuss next steps.
This isn’t your typical local dentist’s office. Our mission at Novak Dental is to make each patient comfortable while they receive exceptional care from experts who care. We work hard to maintain an encouraging, compassionate, and non-judgmental atmosphere where you can receive treatment that sets the standard for dental care. At our Vero Beach dental office, patients should expect a premium experience.
OverviewWe are seeking a dedicated and organized Dental Receptionist to join our team at a busy dental clinic. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks. This role is essential in ensuring the smooth operation of the dental office and enhancing patient experiences.
Responsibilities

Greet patients warmly and manage their check-in and check-out processes.
Schedule and confirm appointments, ensuring optimal use of the dentist's time.
Maintain patient records, ensuring all medical documentation is accurate and up-to-date.
Handle patient inquiries regarding services, insurance, and billing information.
Assist with medical coding and ensure compliance with HIPAA regulations.
Manage phone calls, emails, and other communications in a professional manner.
Maintain cleanliness and organization of the reception area in accordance with infection control protocols.
Collaborate with dental staff to facilitate efficient patient flow and assist as needed during procedures.

Skills
Previous experience as a Dental Receptionist or Dental Assistant, or in a similar role within a dental clinic is preferred.
Knowledge of dental terminology and procedures is essential for effective communication with both patients and staff.
Familiarity with medical coding practices and HIPAA regulations to ensure compliance in all documentation processes.
Strong organizational skills with attention to detail to maintain accurate records and schedules.
Excellent interpersonal skills to provide compassionate care to patients, especially in pediatrics settings.
Ability to multitask effectively while maintaining a calm demeanor in a fast-paced environment.

Join our team as a Dental Front Desk where you can make a positive impact on our patients' experiences while working in a supportive environment!
Job Type: Full-time
Pay: $19.00 - $28.00 per hour
Benefits:

401(k)
401(k) matching
Continuing education credits
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid sick time
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Read More